SATCOM Engineer

Do you have previous SATCOM Engineering experience within an Operations function? Are you looking to play a meaningful role in a creative environment? If so, we are searching for someone like you to join our team of experts supporting NATO!

DESCRIPTION OF DUTIES

Your daily role responsibilities with our company will be as follows:

• Deliver Satellite Access Authorizations (SAA)
• Maintain SATCOM database, Service Request Tracking Tool and circuit database records
• Monitor frequency utilisation and transponder loading of the NATO space segment using RF monitoring tools
• Monitors, controls and conducts third-level troubleshooting of SATCOM and
  other Telecommunications systems and services 
• Contribute to the prioritisation and sequencing process of resource allocation of conflicting service requests
• Maintain the relevant NATO Standing Operation Procedures (NSOP)
• Develop and ensure implementation of the necessary service request and delivery procedures
• Manage check and update the NCI Agency incident-tracking tool using standard ITIL procedures
• Monitor SATCOM links using SATCOM-specific network and spectrum tools 
• In the event of degradation or failure of SATCOM services or systems will assist NCC
• Work on own initiative with supervision
• Manage assigned material with appropriate inventories
• Business travel to NATO and national (NATO and non-NATO) facilities
• Works daily with NCIA System Managers, Project Managers, Engineers, NCC, NATO CIS Groups, NATO Battalions and Deployable CIS (DCIS) for sustaining operations and support of the assigned SATCOM CIS for end-to-end user services

REQUIRED QUALIFICATIONS 

If you have passion for the work described above, here are the basic qualifications we are looking for:

• University Degree and 2 years post related experience or a Higher Secondary education and completed higher vocational training leading to a formal technical or professional certification with 5 years post-related experience, or a Secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 6 years
  post related experience
• Experience in planning and system management of large modern military communication networks, interfaces and protocols
• Three years of experience on SATCOM Systems (preferably NATO SATCOM Systems)
• Experience of working in a busy, demanding staff environment
• A very good understanding of telecommunications / network / information technology solutions & products
• Experience in service management (i.e. Incident, problem management, etc.) and customer support focused approach in a control centre environment and experience in management and use of related toolsets
• ITIL foundation/ Intermediate
• Standard Automatic Data Processing Knowledge 
• Advanced knowledge in Word Processing, Spreadsheets, Graphics Presentations, Databases, eMail Clients/Web Browsers, Web Content Management
• Experience with Antenna sub-systems, MODEMs, Electronic Protected Modems (EPMs), cryptographic equipment, routers, switches and Computer-assisted Monitor and Control System (M&CS)
• Digital techniques, TCP/IP fundamentals, video transmission principles and telecommunications quality assurance practices
• Proven ability to communicate effectively orally, using tact and diplomacy, and in writing with good briefing skills
• NATO Secret Clearance