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Field Service Engineer - CT (London)

Employer
GE Aviation
Location
Amersham
Salary
Competitive
Closing date
10 May 2021

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Clearance Level
SC, None / Undisclosed
Sector
Aerospace
Job Type
Permanent
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Job Details

Job Description Summary Responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. Developing and maintaining strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.

Job Description Essential Responsibilities
  • Maintain all models specific to a modality in the assigned area.
  • Perform total system level trouble-shooting on complex multi-symptom problems.
  • Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
  • Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
  • Assist in the growth and direction of business in geographic area.
  • Responsible for Warranty and PMS contract cost control.
  • Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI's and PMS inspections documentation for assigned accounts).
  • Play a leading role in complex and multifunctional rooms.
  • Share best practices.
  • Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements
  • Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience
  • Technical analytical skills
  • Ability to work independently with minimum supervision, high work standards and quality
  • Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills
  • Fluency in English
  • Valid driving license, active driving experience

Desired Characteristics
  • High work standards and quality.
  • Shows Initiative and motivation.
  • Plans and organizes work effectively, self-motivated
  • Excellent communication skills, listening skills, and interpersonal skills.
  • Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).


Additional Information Relocation Assistance Provided: No

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