Job Description Summary Job description summary:
•Presents and sells Service Contracts through remote contact
•Prospects, qualifies, quotes and closes new business through remote contact
•Delivers service revenues objectives
•Supports Service Account Leaders and Product Service Sales Specialists on maximizing services sales opportunities
•Owns and drives Omni Channel strategy for the UKI
•Focal point for the Europe Central team for Omni Channel Efforts

Job Description

Key responsibilities/essential functions include:

• Captures assigned service sales opportunities to achieve and exceed contract capture, revenue and annual pricing increases targets in assigned product line and/or customer accounts through remote contact.
• Implements proactive call schedule to increase sales growth.
• Generates proposals, prepares service contract quotations, and demonstrates services value to assigned customers.
• Drives growth, searches for new/different/better ways to increase capture of installed base assets.
• Tracks call outcomes and opportunities through designated tracking processes and/or customer relationship management tools.
• Supports and partners with field sales and service personnel in their efforts to sell service value.
• Follows up on targeted marketing campaigns and maximizes incremental revenue.
• Feedback UKI specific knowledge to improve Omni Channel Experience for UKI customers
• Liase with Product Sales Specialists to engage customers to trial the Omni Channel experience
• Drive UKI presence when pilots are scaled (beyond modalities to ODS (parts & beyond)

Qualifications/ Requirements:

• Prior Customer engagement experience in a Sales/ Services environment
• Ability to conduct analysis of large volumes of data/ Data analytics
• Comprehensive knowledge of Service products and equipment modalities

Desired Characteristics :

• Outstanding communication skills and interpersonal skills.
• Selling and negotiation skills.
• Effective personal organization skills.
• Business and results oriented
• Ability to work under minimal supervision

Additional Information

Relocation Assistance Provided: No