Executive - Commercial Lean Leader
- Employer
- GE Aviation
- Location
- London
- Salary
- Competitive
- Closing date
- 26 Jan 2021
View more
- Clearance Level
- SC, None / Undisclosed
- Sector
- Aerospace
- Job Type
- Permanent
Role Summary/Purpose:
The newly created Executive - Commercial Lean Leader will be responsible for leveraging Lean to optimize and harmonize the commercial strategy across the GE Digital business verticals, including Manufacturing, Grid Software, Power Generation and Oil & Gas. Leveraging previous sales experience, this hire would build strategic relationships and drive the markets with Lean to deliver positive commercial outcomes. In addition, this leader is responsible for designing and leading the Customer Experience process across GED. This includes establishing the vision, customer journey mapping, and customer experience measurement, to drive improved outcomes for our customers.
Essential Responsibilities:
This position is responsible for centralizing the commercial operating mechanisms that currently exist in various parts of the GED business verticals. By leveraging a horizontal view as the Commercial Lean Leader, this person will improve transparency and metrics that result in growth and efficiency. This individual would own the customer experience process including voice of customer, growth tools (IDNA), etc…
The goal is to positively impact results and culture by establishing standards, institutionalizing daily management processes, and adopting consistent problem-solving methods. As the architect of GE Digital's Business System, this leader will build an action plan to identify opportunities and implement tools and processes such as; the lean resource staffing model, the project funnel prioritization process, etc. which will ultimately define the lean culture and activities.
The individual in this role will be expected to:
Design GE Digital's Lean Business System and organization through partnership and influence of the Executive Leadership Team
Implement the Business System including; daily management metrics, review and problem-solving cadence and agenda at, process to address KPI and CVD (core value drivers); implementing lean tools and training programs to enable PSP/action planning
Establish a lean competency program which; ensures the application of globally recognized standards for lean principles and practices, serves as a benchmark for GE Digital's achievements, provides a common roadmap for continuous improvement and workforce development
Develop capability across the spectrum from the tactical (deployment and application of principles, concepts and methods) to the strategic (a transformation that deeply impacts a key value stream)
Deployment of this Lean Business System must result in improved EBITDA and Free Cash Flow
Develop and implement Commercial Lean playbook into the businesses
Leverage Lean for funnel management, daily management and execution rigor
Partner with Commercial Excellence as they determine common metrics for the Business Units
Serve as the customer experience leader and leverage growth tools such as IDNA Framework, Voice of Customer, etc.
Committed to peer leadership and partnership
Capture the essence of the lean culture
Champion change management to effectively embed throughout the growing organization
Qualifications/Requirements:
Basic Qualifications
BS or BA Degree; Master's Degree preferred
Minimum 10 years in a Sales (Direct/Indirect) or Account Management Leadership Position
Minimum of 7 years mastering a variety Lean and Growth-related tools such as: Strategy Deployment, Problem Solving, Daily Management, Standard Work, and VSM/Process Mapping
Eligibility Requirements
For roles outside of the USA- This role requires significant experience in Sales & Account Management. Knowledge level is comparable to a Master's degree from an accredited university or college (or a high school diploma with relevant experience).
For roles in USA - Master's degree from an accredited university or college (or a high school diploma / GED with at least 10 years of experience in Sales/Lean Operations
Desired Characteristics:
Ideally built and/or designed business system for global organization
Ability to accurately assess key business metrics and situations from a general manager's perspective
Familiarity with lean NPD methodologies
Excellent time and project management
Successfully managed multi-million dollar budget
Technical Expertise - Possess the technical skills necessary to be credible; must have significant practitioner experience in Growth & Lean tools and processes
Proven ability to bring order and structure to function and organization quickly
Demonstrated successful leadership and proficiency in building and implementing lean business system/practices for global manufacturing organization (in a variety of situations)
Strategic mindset with hands-on approach
Strong commercial focus on customer and end user experience
Relocation Assistance Provided: No
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