Mail Room Clerk

HMP Lowdham Grange, Nottinghamshire

Part-Time (26 hours)/ Permanent

Salary £11,934 per annum + Benefits

Here at Serco we're looking for a Mail Room Clerk to join us at HMP Lowdham Grange based in Nottinghamshire. The postholder will be responsible for the prompt and efficient distribution and forwarding of mail, ensuring that the franking machine is kept operational and ensuring all legal correspondence is distributed to the legal correspondence administrator on a daily basis.

You willanswer all telephone calls promptly and courteously, process all incoming and outgoing mail in line with local instructions and PSI, ensure E-mail a prisoner emails are sent to the relevant houseblocks and provide administration support IMB where required

What you'll need to do the role

First and foremost, you'll need to have worked in a similar role or have previous post room experience. It would be advantageous if you've worked within a Custodial setting, but this is not essential. Cash Handling and Switchboard work will also be highly desirable.

The successful applicant will be computer literate (inclusive of Microsoft packages), able to work on their own initiative, approachable, efficient and reliable. We are looking for someone that can communicate at all levels, build strong working relationships and be a successful part of an ever-growing team.

Must be able to work Mon-Thu 7.30am-1pm, Fri 7.30am-11.30am (Possible Saturdays may also be introduced at a later date)

Why Serco

Meaningful and vital work - You'll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates

A world of opportunity - With six prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression

Great people - You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

What we offer

• Flexible and part time working considered
• 10-day pa CPD
• Pension - 6%
• Bike4Work scheme
• Employee Assistance Programme
• Chance to contribute to innovation in the public services/prisons sector
• A company passionate about diversity and inclusion
• Serco Benefits package

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Serco supports fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).