Hosting Engineer

Do you have previous host engineering support experience? Are you looking to play a meaningful role in a creative environment? If so, we are searching for someone like you to join our team of experts supporting NATO!

DESCRIPTION OF DUTIES

Your daily role responsibilities with our company will be as follows:

• A Full life cycle server infrastructure: architecture, design, administration, implementation and support including CPU, memory, disk utilisations/capacity planning and adjusting new requirements as well as monitor and audit system utilisation, and performance with focus on VMware virtualisation
• Leads enterprise base work initiatives and projects,
• Develops enhanced production monitoring and additional capability,
• Defines improvements increased system reliability and performance,
• Acts as the technical liaison between operations teams, engineers and architects, providing critical operational insight to upcoming implementations and strategies, including validation of ongoing solutions supportability,
• Participates in short- and long-term planning efforts with stakeholders and IT groups
• Develops cost/time estimates,
• Documents discussion and agreements,
• Works with project managers to coordinate and plan project tasks and resources,
• Participates in business requirements meetings as needed,
• Communicates events to stakeholders, IT teams, and leadership,
• Produces work related documentation and diagrams ensuring that they are maintained periodically within their life cycle,
• Provides technical guidance, coaching/mentoring to team members,
• Participate/perform in root cause analysis for significant problems and suggests clear recommendations for improvements,
• Coordinates problem resolution among a variety of functional areas and provides subject matter expertise support for diagnosing and resolving problems,
• Develops scripted solutions and automation,
• Coordinates changes across multiple systems. Schedule, coordinate and lead planned downtimes,
• Accurately update comments and status to tickets via ticketing system,
• Participate in on-call activities
• May need to travel to other NCIA units in other countries, work in shifts, service-affecting activities and contingency work outside of regular business hours

REQUIRED QUALIFICATIONS 

If you have passion for the work described above, here are the basic qualifications we are looking for:

• Professional experience in a production environment for a number of years with VMware NSX 6.3 and newer, VMware vRealize Automation & vRealize Orchestrator 8 and newer and Solarwinds IPAM solution.
• Professional experience with VMware vROPS 8.1 and its integration with VMware vRA
• Hands-on experience with data centre management including virtualization using VMWare ESXi, blade & rack mount servers
• Good understanding of Active Directory, Windows Server and Linux and SAN and iSCSI storage
• Able to document current design & configuration and to develop/maintain Standard Operation Procedures/Instructions and training guidance
• Prior Systems Engineering Experience is Required
• ITIL Service Operation knowledge
• Excellent interpersonal and communication and skills
• Fluent English in both spoken and written
• NATO Secret Security Clearance

DESIRED SKILLS 

• Detailed knowledge of the MARCOM infrastructure design and service operations
• VMware lifecycle manager experience (highly desirable)
• Windows SCCM installation experience (highly desirable)
• Master Degree in Engineering or Computer Science and four (5) years’ experience; or Bachelor Degree in Engineering or Computer Science and six (6) years’ experience; or Major Certification (VMware VCAP) and seven (7) year experience; or no degree/certification and eleven (11) years’ experience.
• VMware Certified Advanced Professional (VCAP Deploy or Design)
• Strong Experience with Powershell/PowerCLI
• VMware SRM
• Professional experience with VMware Horizon (linked and instant clones)
• Experience on vSphere Replication, VMware VUM, Powershell/PowerCLI, VMWare vSAN, VMware Log Insight and DevOps
• Experience with configuration management tools (eg: Ansible)
• Automation scripting experience (Python, etc) and control version (eg: git)
• BMC/ITSM Ticketing system and integration with vRealize Suite
• ITIL certification

EQUAL OPPORTUNITY EMPLOYER

MCR, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age or any other characteristic protected by law.

Learn why so many of your highly qualified colleagues are already working at MCR. Check our open positions for opportunities to give your career a distinct edge.

Learn more at MCRI.com/Careers