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Customer service specialist

Employer
Guidant Group
Location
Gloucester, Gloucestershire
Salary
£125 per day
Closing date
12 Feb 2021

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Clearance Level
DV, SC
Sector
Central Government
Job Type
Contract

We are recruiting for 5 security cleared customer service specialists to join our central government client on a contractual basis. This isn’t your average environment and will offer you the opportunity to support some nation changing projects. Although SC or DV clearance is preferable, we will consider applicants eligible to got through clearances.

This role will require security clearances to SC level or higher but our client is willing to put you through these clearances to get started.

Key Responsibilities

  • Customer services is key, making sure that requests are dealt with quickly and simply
  • Aim to exceed customer expectations
  • Ensuring all customers receive the best possible service through building relationships
  • Working collaboratively as part of the Commercial Hub across locations to meet customer requests and share wider with the rest of the team
  • Individuals to take full ownership of work and look for any ways to improve, encouraging others to do so
  • Build closer with colleagues withinare departments, such as Finance and Logistics and look for ways to improve the Commercial Hub customer experience
  • Build up relationships with suppliers which you are responsible for as well as working with potential new suppliers
  • Attention to detail is important
  • Work closely with other members of the team to look for opportunities
  • Always look for the best possible value for money and support any targets set
  • Be open to change, encourage and support others to do the same especially with difficult of complex customer requests
  • Actively become involved in the supply chain, covering areas such as issues, improvements and changes to security

In Return:

You’ll be joining an ambitious, high level team of like-minded and highly skilled individuals, all focused on delivering the best possible outcome.

This is literally a once in a lifetime opportunity to step away from the mundane and forge your own path in a totally new direction.

If you’re ready for a challenge like no other, apply today

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