BMC Discovery (Subject Matter Expert)

• Extensive experience installing BMC Discovery (version 11.x and higher) in both single and multi-tenancy, and in highly available and resilient designs
• Extensive experience configuring BMC Discovery to integrate with Remedy ITSM CMDB (version 9.1 and higher);
• Strong experience gathering, preparing, and configuring target networks and specialist segments for discovery;
• Knowledge and experience troubleshooting the integration with Remedy Atrium CMDB;
• Extensive knowledge and experience configuring BMC Discovery to perform deep discovery on a variety of different network node types, and computing end-points with, and especially without, the use of SNMP;
• Experience integrating BMC Discovery with TrueSight Orchestration (TSO) and configuring automated and targeted discovery executions triggered by TSO;
• Experience integrating BMC Discovery with external vendor infrastructure systems for the purpose of detecting changes and triggering discovery executions to keep CMDB data fresh;
• Experience working with Linux and Windows servers;
• Understanding of infrastructure solutions hosting Service Management tools and technology, including networking solutions, hypervisor solutions, storage solutions and load balancing solutions.
• Education and Experience A university degree in Computer Engineering or related discipline;
• alternatively, 5 years of equivalent industry experience;
• A minimum of 3 years recent experience in large scale BMC Discovery (version 11.x and higher) deployments.
• BMC Certified Professional
• Recent experience in BMC Remedy ITSM (version 9.1 and higher) CMDB configuration. BMC Certified Professional qualification is beneficial;
• ITIL 2011 (or later) Foundation certificate beneficial;Experience in BMC TrueSight Operations Management (version 10.x and higher) beneficial.

Duties:
In coordination with the Project Manager(s) and the Technical Lead, the BMC Discovery SME will perform duties such as the following: 
• Implement a Discovery system(s) based on agreed technical requirements, and in coherence with the system design and architecture
• Work with the relevant parties to facilitate the Discovery application(s) and system(s) security accreditation
• Provide support to the Technical Lead in ensuring technical coherence across multiple project streams
• Develop Build and Configuration documentation of the Discovery system(s) and provide support in the development of Testing and Training documentation
• Provide support in the testing phases of the Discovery system(s), including but not limited to Factory Acceptance and User Acceptance Testing events
• Provide support in both the preparation and during the Transition to Operations of Discovery system(s) post Go-Live, including handover activities to the Operations Team.

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