Join us as a Business Analyst with the Home Office - SEO Level

(Croydon/ remote, Full-time, Permanent) 

Why Join the Home Office?

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.

We need to boost our business analysis capacity: to achieve this the post holders will provide a key link between current and future business models, supporting and enhancing delivery on large scale and/or complex projects and programmes. The right person for this role will have a proven track record of business analysis, including in agile environments, with the ability to translate strategy and end-to-end business design into detailed outcomes relating to change initiatives.

About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever ??? and we always need new talent to help us achieve our goals.

The Role of a Business Analyst

This is a major business change programme responsible for modernising and enhancing critical systems and services.

The specific team acts as an interface between the product design and the business. We develop product(s) that support the needs of the organisation. A key focus for us is to build a shared understanding between the development team, business stakeholders and end users about what the product does and how it achieves the outcomes it needs to.

The role of the Business Analyst will cover a diverse range of analysis activities to support the delivery of the programme???s objectives.

This is an exciting opportunity for BA???s to help us shape our new products. 

Technical Competency requirements:

•     Requirements gathering
•      Requirement analysis (gap and impact analysis)
•      Business process mapping and re-engineering
•      Stakeholder and communication management
•      Risk and issue management

Behavioural Competency requirements:

•        An awareness of visible leadership
•        Working with ambiguity
•        Inspiring others and culture change
•        A working knowledge of credible action, collaboration, influencing, conflict resolution, resilience and innovation
•        Effective communication skills

Typical Role Responsibilities

Requirement gathering ??? Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context   Process modelling ??? If required, employ a range of tools and techniques ???As-Is??? and ???To-Be??? business processes   Gap Analysis - Evaluate requirements against the ???present state??? (where we are) and ???target state??? (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition Impact Analysis ??? Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholders  Benefit Analysis - Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business-related actions that will assist with project delivery Stakeholder Management & Engagement - Engage with business owners, business change leads and users to ensure delivery of common purpose  Facilitation - Work with business owners and business users to identify needs System Analysis - Coordinate the work of systems analysis to ensure business needs are translated into solutions against identified timelines and work with technical leads to ensure business needs are translated into the technical solutionsAssurance & Quality - Apply recognised methodologies and audit test and quality gates  Traceability - Ensure the delivery of change is made against a fully auditable process Business Improvement - Coordinate the work with Business Improvement teams and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered    Business Solution Design ??? Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model  Delivery Products Tools & Documentation - Ensure the delivery of change is made against a fully auditable process by producing/assisting with: frameworks; application of methodologies; operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case

Please note, successful candidates will be expected to go through vetting and Security Clearance.

We look forward to hearing from you and wish you the very best of luck with your application.