Job Description Summary As Customer Success Leader you will provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.

You deliver clinical operational project management services to GE Healthcare customers in your region and develop new Customer Enablement programs.

Job Description

At GE Healthcare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That's because we never lose sight of what healthcare really needs-the human touch.

Responsibilities:

• You train customers on big data software collecting clinical and operational information from multiple modalities within one or multiple imaging department
• You assist customers in their digital transformation journey by delivering data-driven recommendations. Then, support customers' engagement in understanding the steps required to implement and sustain changes
• You coordinate various GE resources such as Clinical Education, GE Partners, etc. in order to support customers in their digital project implementation
• You maintain excellent and close relationship with key customers

Qualifications:

• You hold a Bachelor's degree in business management, clinical or related discipline or equivalent knowledge and experience
• You have relevant experience of advisory and data analytics in a clinical context and are aware of technologies in this field
• You have a customer-focused mindset
• You have excellent knowledge of healthcare processes and the industry
• Your background in a Radiology-focused role (preferably on MR/CT scanners) helps you to understand our customers
• You have the ability and mindset to inspire and steer change with the customer
• You are flexible to travel

Our Benefits:

• We offer an attractive salary package
• A Company car
• You are going to be eligible for our GE Pension plan after 1 year
• You participate in our GE Medical plan

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

For any questions please reach out to Deborah Angelè (deborah.angele@ge.com), Talent Acquisition Partner. Please apply online and NOT via email. Thank you!

#LI-DANGELE

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 

Additional Information

Relocation Assistance Provided: No