Wintel Engineer (DV Clearance)

Location
Corsham
Salary
£500 per annum
Posted
22 Nov 2020
Closes
29 Nov 2020
Ref
WE/CM/01
Contact
Justine Fidler
Clearance Level
DV
Sector
Defence
Job Type
Contract
A DV Cleared Wintel Engineer is required for a one year contract within an MOD organisation based in Corsham.
 
Current and valid Developed Vetting is essential for this role.
 
Key Outputs & Deliverables:
 
  • Provision of specialist skills and experience in order to troubleshoot system and network problems including the diagnosis and resolution of hardware and software incidents and problems.
  • Operate as a member of the OpNET (MOD designed and owned deployable communications and information system for UK and multinational military missions) Service Desk team.
  • Capture and triage issues relating to Windows Server and related technologies including Exchange, Skype, SharePoint, SQL, ADFS, Active Directory (AD), DNS, PKI, VMware, Virtual Desktop Infrastructure (VDI), SolarWinds.
  • Administer AD including Group Policy Objects.
  • Administer and monitor virtual server infrastructure.
  • Conduct root-cause analysis, propose resolution of technical issues relating to Windows Server and related technologies (as above).
  • Keep up to date with advancements in relevant technology and processes.
  • Maintain security infrastructure including antivirus (AV) software, firewalls and endpoints.
  • Administer backups, disaster recovery including service restoration.
  • Performance monitoring of the IT infrastructure and proactive monitoring of systems and services.
  • Use knowledge of TCP/IP to troubleshoot WAN/LAN issues.
  • Contribute to the creation, management and evolution of polices, processes and procedures.
  • Work within and to OLA/IBA/SLA thresholds for incidents, requests and problems.
  • Concurrently manage several open tickets and mini projects.
 
Skills/Experience:
 
  • Current experience of working within a Level 3 IT service desk / help desk environment.
  • Extensive Wintel administration and implementation experience, including Microsoft Windows Server OS, Windows 10, and related technologies - Exchange, Office 2016, O365, Skype, SharePoint, SQL, ADFS, AD, DNS, PKI, VMware, Virtual Desktop Infrastructure (VDI), SolarWinds.
  • Manage backup and (disaster) service recovery.
  • Network troubleshooting, TCP/IP and general WAN/ LAN troubleshooting experience.
  • Able to assemble and manage DHCP and DNS and fix issues related to them.
  • Extensive understanding of AD, SCCM, SMTP, SCOM, DNS, PKI, AV, SQL & RDS.
  • Experience in administering a VMware infrastructure including HA, DRS and ideally SRM.
  • Formal Service Management qualification, ITIL v3 Foundation minimum.

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