Storage & Backup Engineer

Dell-EMC Data Storage and/or Dell-EMC Backup Certification and ten (5)years experience; or no degree/certification and twelve (6) years of total Data Storage experience, 
•    In-depth knowledge and hands-on experience of disk-based backup and archive storages and backup software more specifically on Avamar and DataDomain or PowerProtect, 
•    Hands-on experience of SAN and NAS storages, 
•    Hands-on experience on SAN/NAS Network fundamentals (TCP-IP, FC, FCoE, iSCSI,  WWNP), 
•    Hands-on experience with VMware virtual environments, 
•    Able to document current design&configuration and to develop/maintain Standard Operation Procedures/Instructions and training guidance, 
•    Hands-on experience on ITIL Service Operation, 
•    ITIL Foundation certification, 
•    Fluent English in both spoken and written, 

•    Master Degree in Engineering or Computer Science and six (3) years experience; or Bachelor Degree in Engineering or Computer Science and eight (4) years experience; 

DESIRABLE   QUALIFICATIONS:   
•    Detailed knowledge of the MARCOM infrastructure design and service operations 
•    Dell-EMC All Flash (FAS, File/Block) data storage knowledge and experience including one of the following: Powermax, VMAX, Unity and XtremeIO, 
•    Certification in one or more of the following Dell-EMC certifications: DCS-IE or DCS-SA or DCE-IE on Data Domain or Avamar, 
•    Certification in one or more of the following Dell-EMC certifications: DCS-IE (Dell EMC Unity, XtremIO), DCS-TA (XtremIO), 
•    Hands-on experience on data replication technologies and data protection (Replication: Native Synchronous Block Replication and/or Native Asynchronous Block and/or File Replication and/or RecoverPoint; Data Protection: Air Gap Protection with Cyber Vault), 
•    Hands-on experience on fabric switches (Brocade and/or Cisco),  Fiber Channel (FC) networking, 
•    Scripting (Python, Power-Shell, etc.) for Storage Automation or collect data/event from storages, 
•    BMC/ITSM Ticketing system, 
•    ITIL Service Operation certification,

ROLES & DUTIES.  
Under the direction of the Service Delivery Manager, Storage and Backup Service (Infrastructure Services), but largely on own initiative, will perform duties such as the following: 
•    Full life cycle of backup storage hardware and software: architecture , design, administration, support including storage utilizations/capacity planning and adjusting data storage requirements as well as monitor and audit system utilization, and performance, 
•    Perform daily backup administrator activities including, backup checks, backup of new servers/services, troubleshooting, and debugging, 
•    Support storage administrators to perform activities including monitoring, zoning, provisioning, troubleshooting, and debugging, 
•    Deploy and implement storage-base replication and Disaster Recovery (Cyber Vault considered as ‘Plus’ ) solutions, 
•    Modifications and changes to the Backup Storage and SAN infrastructure/design/configuration by following proper Change Management processes, 
•    Participate/perform in root cause analysis for significant problems and suggests clear recommendations for improvements, 
•    Schedule, coordinate and lead planned downtimes, 
•    Accurately update comments and status to tickets via ticketing system. 
•    Participate in on-call activities, 
•    May require to work on shift, scheduled maintenances, service-affecting activities and contingency work outside of regular business hours,