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(FSE) Onsite Services Specialist - GME Norway

Employer
GE Aviation
Location
Sterling, United Kingdom, United States
Salary
Competitive
Closing date
5 Nov 2019

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Clearance Level
SC, None / Undisclosed
Sector
Aerospace
Job Type
Permanent
Sterling, Virginia, Norway, United Kingdom, United States

Business:
    GE Aviation
Function:
    Services
Role Summary/Purpose:
    The Onsite Services Specialist will be responsible for supporting the R391 Composite Propeller System, both on and off wing at the customer site. In this role, you will be the product expert and focal point for aiding with troubleshooting, training, planning, and logistical issues to complete the contract work scope. The Field Service Representative will be responsible for performing intermediate and limited depot level repairs in direct support of the customer. T
Essential Responsibilities:
  • Provide direction and assistance to work group to meet assigned objectives
  • Work within defined parameters to make decisions, apply concepts to issues of moderate complexity
  • Resolve issues through immediate action or short-term planning
  • Provide Onsite propeller maintenance inclusive of: Repairs, modification and preventative maintenance. Work scope includes both On-Wing and Off Wing repairs.
  • Perform (OJT) On Job Training with technical instructions
  • Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
  • Provide on-site interpretation of data and technical instruction
  • Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
  • Provide technical assistance through on-site guidance and (OJT) training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including; the use and proper interpretation of data and technical instructions
  • Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
  • Be responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
  • Assist customer in scheduling maintenance and workload
  • Assist in ensuring parts meet established schedules
  • Report malfunctions and identify / analyze any undesirable trends
  • Make recommendations on findings
  • Review effectiveness of maintenance actions in order to identify training needs
  • Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
  • Perform intermediate and depot level maintenance
  • Provide on-call and extended shift field service support
  • Conduct hands-on-training for Government personnel in aircraft operation, maintenance, and safety proficiency
  • Perform Certification release for equipment maintained
  • All on site life extensions, repairs and inspection-related service activities able to be performed at customer site
  • Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics
  • Major contribution to the development of an operational year plan for own department activities of the team
  • Suggest improvements in products, processes and procedures
  • Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues
  • Work on the basis of predefined contracts and frameworks
  • Some latitude to deviate from those conditions
Qualifications/Requirements:
  • Bachelor's degree from an accredited university or college (Or a high school diploma / GED with 4 years of experience in Engineering or Engineering Apprenticeship)
  • 5 years of experience in a field service or maintenance position ELIGIBILITY REQUIREMENT(S):
  • Ability and willingness to relocate to meet the needs of the business
  • Ability and willingness to provide on-call and extended shift field service support
  • Capable of lifting a minimum of 50 pounds Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website http://www.ukba.homeoffice.gov.uk/visas-immigration/workingBaseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance. https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/61212/hmg-personnel-security-controls.pdf
  • This role requires use of technical data subject to U.S. Government contract restrictions and this posting is only for U.S. Citizens. GE will require proof of status prior to employment
  • Please Note: Work Location listed is Sterling, VA. However, candidate must be open to relocation as the final assignment for this position will be Norway
Desired Characteristics:
  • Bachelor's Degree in Engineering from an accredited university or college
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Proven analytical and quality improvement ability
  • Ability to interface at all levels of the organization, both internally and externally
  • C130J maintenance experience (US applicable). 'Hands On' repair experience and propulsion systems knowledge
  • Self-starter comfortable working as a remote team member
  • Experience with military logistic / supply processes (N/A)
  • Composite repair experience
  • Capable of managing multiple and varied tasksTo stay connected with exciting news and the latest job opportunities from GE businesses, follow us on Twitter!

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