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Application Engineer- Contract role

Employer
Roke Manor Research Ltd
Location
Romsey
Salary
Competitive
Closing date
18 Oct 2019

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Clearance Level
DV, SC, SIA
Sector
Defence, Engineering, Information Technology
Job Type
Permanent
Roke is a world-class electronics engineering consultancy, recognised as a worldwide centre of R&D excellence, we enable our clients to maximise their investments in science and technology. Trusted by government and industrial partners worldwide, Roke delivers technology-based R&D services, understanding our clients key issues to provide independent advice, and end to end tailored solutions to challenging technical problems in both the civil and Military domains.
We are looking for someone who has
• Experience in the delivery of customer support for electronic or computer equipment or in similar customer facing technical roles
• Proficient with IP networking including DNS and NTP set up and use of Wireshark
• Proficient with the installation, management and maintenance of Linux operating systems
• Experience with scripting, specifically Python and BASH
• SIA DV
• Knowledge of databases and SQL desirable
The areas of Responsibilities/Tasks include:-
• Fault finding by remote access or directly on customer sites
• Providing software fixes and updates to existing solutions
• Providing technical support for bespoke networking solution by phone and email
• Equipment/software installation/upgrade on customers’ sites
• Providing technical input to customer meetings
• Testing of solutions
• Creating technical documentation and training material.
Security
Due to the nature of this position, candidates must have security clearance (prior to appointment), we will assist you in the transfer of this. We also offer a high level clearance bonus.
We are committed to a policy of Equal Opportunity, Diversity, and Inclusion. Our working environment is friendly, creative and inclusive. We can accommodate flexible working arrangements, and support a diverse work-force and those with additional needs.

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