Service Designer - Fixed Term/ Part Time

IT Service Designer - Fixed Term
Location: Farnborough
Salary: £28,000 (45FTE) 3 days per week (22.5hours per week)

Role Purpose

Our client is looking for a IT Service Designer to join their Farnborough office on a part-time basis, working 22.5 hours per week. You'll be responsible for ensuring that new Transformation projects incorporate all service, business and technical requirements agreed for delivery. An understanding of ITIL is essential to succeed.

Joining a fairly small team, you'll be the main POC for the service designs, working closely with the project and programme managers across the business. You'll be able to work under pressure and have a degree of autonomy when dealing with unexpected problems, more complex escalations and helping to maintain the availability of the IT services delivered to end users. The role holder also delivers low to medium complexity work packages as part of customer implementation projects.

Proven technical understanding and support of some or all of:

• Understanding of ITIL Service Management
• Windows Server 2012 platforms
• Microsoft Group Policies
• Microsoft Office 2016
• Supporting Scout Server Thin Client access
• VMwareESX and vCentre
• Management of SAN based storage and backup system (ideally EMC)
• Base understanding of Systems Centre Operations Manage 2012
• Base understanding of Systems Centre Configuration Manager 2012 software delivery
• Anti-Virus management and reporting

Please apply with a copy of your CV or get in touch with Georgina at Experis for more information.