The Contractor Staff shall have the following experience:
•A minimum of 5 years of project management experience working in a multinational environment acquiring complex C4ISR projects
•Recent experience of (at least three of the areas identified) VoIP systems; routing/MPLS; communications and information systems (including virtualization in Data Center environments) ; command and control systems; Management information systems; deployed CIS operations; Validation and Verification processes;
•The technical background based on prior experience to understand all aspects of a CIS Architecture ;
•Experience with the common-funded acquisition processes and procedures,
•Knowledge of the NATO and command with NATO Communications and information Systems (CIS) services.
•Hands on experience and production of comprehensive statements, technical and programmatic documents.
•A recognized formal Project Management qualification such as Prince 2 or equivalent
It is highly desirable that the Contractor Staff has the following experience:
•Experience in designing and system engineering of military or other C4ISR systems.
•Proven success as a project team leader in C4ISR acquisition projects
•First-hand experience with the NATO Bi-SC AIS and their programmatic structure, technical requirements, architectural aspects and implementation processes.
•Experience with NATO investment Committee and their supporting staff;
•Experience with NATO contracting and contract administration procedures
Skills knowledge experience:
The Contractor staff shall possess at least a Bachelor's Degree in an engineering discipline (i.e. Electronics, Computer, telecommunications, Physics, Aerospace or Systems Engineering). Supplementary relevant postgraduate qualifications are desirable.
The Contractor staff shall have the following skills:
•Be an English native speaker or shall demonstrate having fluent English language skills (advanced level), orally and in writing;
•Proven ability to communicate effectively orally, using tact and diplomacy, and in writing with also good briefing skills;
•Be able to write comprehensive reports and documents in a short time for use by responsible authorities;
•Have computer skills with experience in office support tools (MS Office package, including MS Project) and with the Windows environment.
•Have the ability to work independently and manage multiple tasks simultaneously under pressure;
•A sense of integrity, diplomacy and propriety in order to work harmoniously with colleagues and other staff, both civilian and military, from NATO and the NATO nations, as well as with staff from private scientific/industrial organizations;
The Contractor staff will be supporting the NCIA Project Manager and, under his direction, will perform project management related duties such as the following:
• Manage Project and Programme Plans. This task supports the establishment and maintenance of an up-to-date Project and Programme Master Schedules, which will receive planning data from projects managed by NCIA, which are delivering capabilities for NATO or individual NATO Nations. The Programme Schedule will allow NCIA to identify and track all related schedules and activities that may impact the projects.
• Manage interdependencies. This task is over and above the previous activity Manage Project Plans. Programmatic and functional Interdependencies exist across NCIA's project portfolio. The resource and expertise procured by this contract will capture, manage, document and track relevant project interdependencies using appropriate tools, and by frequent coordination with the relevant stakeholders (including but not exclusive to NCIA Project Managers, the Bi-SC AIS PMO, NATO Nations). The consultant must have the technical background to understand CIS Target Architectures and provide technical and programmatic guidance tothe relevant projects for their implementation;
• Support Communications and Reporting. Regular communications and efficient and timely reporting will be vital to the success of the projects. This activity will provide the establishment and maintenance of a Collaboration platform accessible to all stakeholders (internal and external to NCIA). The collaboration platform will be used as a vehicle for dissemination of the Projects' Schedules, status and scope information, along with the relevant standards and references. In addition, forecasts, expenditures, achievement or slippages in milestones, and realization of benefits will need to be communicated to stakeholders in a clear and timely manner. Development and maintenance of relevant data and production of reports is the key part of this activity. Using automated tools will be required for the setup of a collaboration portal and for the generation of automated reports. Changes of technical scope, timeline, and cost will be implicit throughout the implementation of the Agency's programme portfolio, and need to be properly managed, documented, and reported.
• Issue Management and Control, Risk Management and Benefits Realization are part of Support Change Management. Manage issues. Issues will be used as a mechanism by which real or anticipated changes in the state of the programme and its projects are identified and addressed. The setup and maintenance of a programme-level issue log, including a standard description of the issue, an assessment of its potential impact over the programme and recommendations for resolution of the issue, is part of this activity. Manage risks pertaining to both the Project Level and the Programme Level. While risk management at the project level is carried out through the constituent projects, the establishment of a risk reporting process to collect and integrate project level risks that need to be elevated to programme-level visibility, is part of this activity. Risk logs will be setup and continuously updated throughout the implementation of the projects. Planning, monitoring, incident problem reporting, controlling and performing all phases and aspects of testing and acceptance; planning and providing true life-cycle support for the delivered capabilities. Realizing benefits by delivering project outcomes is also a key enabler of change. For such changes to be in line with the original expectations as defined during project initiation, significant activity is required to monitor the effect of project outcomes. This activity includes the definition of a suitable benefits management framework and the relevant benefits against which the outcomes of the projects can be assessed and evaluated. This activity is performed in coordination with the NCIA Service Provisioning managers. Support NCIA Project Manager in the planning, implementation and management of the implementation projects in accordance with the appropriate NATO regulations and NCIA project management policies and procedures;
• Development of procurement strategy, benefit risk analysis, business case in order to support and secure sponsor acceptance funding;
• Prepare cost estimates, price proposals, statement of work, terms and conditions for the implementation projects;
• Execution of the necessary Quality Assurance functions essential to the successful delivery of capability and services;
• Delivery of projects within defined Time, Cost, Scope and Quality tolerances.
• Performance of Portfolio and/or Program management across the portfolio of assigned work.• Using MS-Office suite, MS-EPM, and other software packages to support project and portfolio management.
• Liaising with other Project Management Teams to ensure the integrity and coherence of projects with the wider NATO C3 systems and capabilities;
• lnterfacing with the Agency's sponsors to exchange and maintain full project transparency, status and knowledge information on funded and approved projects/services;
• Establishing contact with representatives of industrial organizations within the NATO nations;
• National organizations with related roles and responsibilities in system implementation and acquisition.
• Taking role in acquisition process (i.e. writing SoW and bidding documents, evaluation process, etc.) Preparing documents, point papers, letters, presentations, reviewing documents for language, format/structure, consistency, content, and providing comments.
• Supporting the development of project highlight reports, project exception reports and associated material where applicable.
• Managing the project's Windows SharePoint Services (WSS) site and document Iibrary;
• Provide day-to-day management and control of the project's finances, including rising and tracking invoices and their payment as well as monitoring overall expenditure and funds.
• Stakeholder management and communications management;
• Support project meetings, including organizing meetings, preparing meeting rooms and recording minutes and actions.
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