Principal Technician

*Prior experience of working in an international environment comprising both military and civilian elements *Knowledge of NATO responsibilities, structure and organization, including ACO and ACT 3 years' experience in all aspects of maintenance, repair and operation of large complex multi-vendor IP communications networks and related equipment
*Experience with Windows Server 2012 and linux operating systems
*Experience with STP, VLAN, FHRP, port-security, TACACS, SNMP, ACL, QoS, IGMP, PIM, VRF, IPV6 network technologies and concepts
*Understanding of Firewall and Intrusion Detection System Technologies and ConceptsKnowledge of Data Centre and virtualization technologies such as VMWare, Nexus devices, VSS, vPC, MEC, etc.
*Knowledge of shell scripting such as bash, Powershell
*Knowledge of the principles of command and control systems
*Familiarity with network monitoring tools (e.g. HP Network Automation, InterMapper, Splunk, Spectrum);
*Shall have general understanding of MPLS, Video, Voice and Wireless technologies and concepts
*Familiarity with any ticketing system regarding networking issues
*Hold one or more of the following certifications: 
- CCNP: Cisco Certified Network Professional 
- CCDP: Cisco Certified Design Professional

It will be considered as asset if you hold the following certifications:  
-Information Technology Infrastructure Library (ITIL) Foundation or Higher 
- VMWare certification 
- A+ Certification 
- Any other IT industry network certifications

Duties Role:
•Direct 3rd level fault resolution on LAN Elements to sectors, sites and the Service Area cells
• Day­to­day operation of local and remote network sites routing, switching, and wireless infrastructure including some tasks that require installation and troubleshoot of physical layer 
• Advises on fault diagnosis throughout NATO sites utilizing a number of management platforms (e.g. HP Network Automation, InterMapper, Splunk)
• Ensure that, on LAN elements, remote routine maintenance throughout NATO sites is performed
• Coordinate with sites to implement LAN elements centralization, standardization and best practices
• Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organizations for fault rectification activities
• Being responsible for the maintenance of Standard Operating Procedures within the LAN Cell
• Performing operation and maintenance activities for current NATO operations (e.g. KFOR, OAE, and RS)
• Operate provided  management tools and capabilities 
• Ensure a common understanding of the available toolsets and method of utilization within the centralized and distributed user base
• Investigating and proposing long term solutions to encountered equipment and configuration problems
• Create and maintain network diagrams using various tools and applications such as Microsoft Visio.
• Be accountable for the hardware and software part of network equipment like switches, routers, servers, network analysis devices (e.g. Fluke)• When required, coordinates on­site surveys, validations and system acceptance testing into the Local Area Network and Wider CIS infrastructure