Portfolio Delivery Team Member - DSTL

DSTL - Salisbury - IN-SCOPE £520/day UMBRELLA - 120 day contract - SC level Security Clearance

**Please note: Due to the nature of the environment only Full or Dual British Nationals are eligible for this role**

Dstl has an outsourced contract with an Information and Communications Technology (ICT) supplier which is managed by the Intelligent Client Capability (ICC). The ICC ensures all ICT services delivered to Dstl are effective, efficient, good value for money and meet Dstl's strategic direction and security requirements.

This role will provide in-depth specialist/professional contribution across the ICC. You will develop and maintain high levels of delivery and customer engagement whilst ensuring value for money through assurance and scrutiny. The role is intended to provide resilience within the capability for key strategic and operational activities, many of which are time bounded.

The Level 6 team member will be expected to deputise for the Level 7 Lead.

In this role you will:

• Work closely with both business colleagues and Dstl's ICT service provider, gaining a broad understanding of business needs, maintaining strong relationships and influencing senior stakeholders' decisions through accurate representation of what can be achieved.
• Proactively monitor supplier capacity and resource issues to optimise delivery
• Deputise as point of contact for supplier escalations and exceptions
• Develop and maintain portfolio plans or project plans ensuring a common understanding across business and supplier communities of the capabilities required meet the IT strategy
• Work with supplier and business communities to provide governance, prioritise deliveries and establish dependencies, assessing and incorporating the impact of changes and ensuring all parties are fully informed.
• Produce and review accurate key documentation to tight deadlines to ensure governance is maintained
• Analyse reports, recognising trends, providing resolutions to issues and undertake business reporting
• Analyse customer requirements ensuring understanding of scope of requests and impacts on other areas. Ensuring requests are in agreement with Dstl policy and strategic direction
• Review and streamline ICC processes including the implementation and communications associated with all processes.

Essential experience:

• A background in project, programme or portfolio management within an IT environment
• Excellent verbal and written communication skills and is able to tailor their style to suit the audience.
• Good customer service skills, good interpersonal skills and is used to developing and maintaining productive working relationships
• The ability to work with minimal supervision using their own initiative
• Attention to detail
• An understanding of financial considerations.
• A good level of commercial awareness
• Experience of influencing senior stakeholders and challenging assumptions.
• Experience of scoping customer requirements, taking into account policy, strategic direction and technical restraints.
• Experience of using a variety of analytical techniques to identify trends, provide reports and inform decisions.
• Good standard of education at degree level or equivalent experience

Desirable experience:

• A qualification in Asset Management
• ITIL
• Project management qualification