EUC Lead Engineer- Senior Engineer SC cleared

EUC Lead Engineer- Senior Engineer is required to join a central government body in Swansea.

Minimum Requirement

Essentially a 3rd line client support role covering:

SCCM / Windows Active / Group policy / Office 365 / Windows 10 & 7

Technical Skill/Experience – a minimum of 12 months experience of products is essential and appropriate vendor certification is preferable

Leads technical implementation of small to medium infrastructures and technical designs including producing cost and timescale estimates and identifying risks.

On larger projects works within a technical framework of the project to meet customer requirements.

-Establishes working relationships with the customer and relevant operational units, at the appropriate technical and/or management level, to understand the requirements of the customer’s business in order to deliver and enhance the service.

-Takes ownership for obtaining the information required to diagnose and resolve more complex problems than the engineer level. Engages with third parties to jointly resolve in-depth product issues where necessary. Proactively analyses information and trends, proposing action to resolve problems, maintain and enhance service.

This is a six month contract with possibility of extension.

37 hours a week.