Customer Order & Fulfillment Specialist
- Employer
- GE Aviation
- Location
- Gloucester, United Kingdom
- Salary
- Competitive
- Closing date
- 19 Jul 2019
View more
- Clearance Level
- SC, None / Undisclosed
- Sector
- Aerospace
- Job Type
- Permanent
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Gloucester, United Kingdom
Business:
Business:
- GE Aviation
- Services
- Working within the Dowty Propellers Customer Services team, the candidate will be engaged in a wide variety of activities relating to customer order fulfillment, pricing and associated business processes and activities. As Dowty Propellers continues to differentiate ourselves in the market place by driving excellence into customer service, this person will have a passion for customer service, process compliance, efficiency, and effective communication.
- Facilitate order management
- process order intake, input into internal systems - Connect to customer portals and systems
- May support forecasting, billing and collection activities
- Key contact for customer inquiries
- Work with operations to understand and communicate commits and status to customers
- May also engage in sales activities for assigned customers
- Major contribution to the development of an operational year plan for own department activities of the team
- Suggests improvements in products, processes and procedures
- Works together with people from the business unit
- Contacts are under guidance and/or geared towards specifying activities, planning of activities and giving explanations on technical issues
- Targeted clients
- Works on the basis of predefined contracts and frameworks
- Some latitude to deviate from those conditions
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with strong experience in Services) or equivalent knowledge or experience Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EU/EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post, as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. For further information please visit the UK Border Agency website .Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to work independently
- Strong problem solving skills
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