Service Desk Engineer

Service Desk Engineer / 1st & 2nd line Helpdesk Support / Remote Support / IT Support Analyst

Service Desk Engineer urgently required to work on a permanent basis in Woking.

You will be responsible for 1st & 2nd line support.

The ideal candidate will have previous experience providing Service Desk/ Helpdesk/ Desktop/ 1st & 2nd line support with excellent client-facing and customer support skills. Knowledge of Core Microsoft Windows Desktop Technologies MS Windows 7 Professional, MS Office / 365, Active Directory, MS Exchange 2007, SCCM, Citrix, LAN/WAN Networking, TCP/IP, DNS, DHCP and working on Sostenuto/ Service Now or similar call logging system is required. It is also preferred for the candidate to have excellent troubleshooting skills.

ITIL/MCP/MCSE/MCDST qualification would be a distinct advantage.

If you are interested in this position, please respond with your CV by return and I'll be happy to share the job description with you.

Michael Bailey International is acting as an Employment Agency in relation to this vacancy.