Remedy Administrator

SC Cleared - Remedy Administrator (Inside IR35)

Are you interested in positively contributing to the security efforts of the Ministry of Defence? You could have a great impact in enhancing the reputation and capability of their engineering outputs.

You will have the opportunity to aid an existing member of staff and bring your own set of expertise to improve this area.

Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.

As a Remedy Administrator, you will: 

• Be responsible for maintaining the Remedy Change Management System
• Apply corrective actions to Remedy incidents
• Onboard new customers onto Remedy
• Identify and resolve technical issues/problems with Remedy, its various interfaces and supporting tools
• Continue to exploit Remedy in the form of reports, dashboards and KPIs to users
• Complete a knowledge transfer to the existing staff member to promote BAU

You’ll have:

• Strong experience in Remedy administration and engineering
• Remedy System Administrator Certification
• MyIT, Smart IT and Smart Reporting experience
• Knowledge of BMC Atrium Integrator Spoon and BMC Remedy Data Import Tool
• Strong SQL skillset
• Knowledge of BMC web services to support integration activities

If this sounds like you, please click the link to apply and speak to one of our PSR team now.

"In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different."