About us:

The College of Policing is an independent professional body for policing in England and Wales. Our purpose is to support everyone in policing to reduce crime and keep people safe. We do this through three principle activities: sharing knowledge and good practice, setting standards, and supporting professional development.

We share knowledge and good practice by disseminating and facilitating what works, and we set standards for key areas of policing, which help forces and individuals provide consistency and a better public service. We also support professional development by setting requirements, accrediting, quality assuring and delivering learning and professional development. We promote diversity and wellbeing, and help to nature and select leaders at all levels.

Applications are invited for the post of Head of Business Services.

The main purpose of the role is to:

• Lead the strategic planning and effective operation of the College's business service provision to deliver products and services on a right time, right cost, and right place basis.

• Play a key role in the leadership of the College as a whole.

All applicants must hold:

• Demonstrable experience in leading customer-focused support functions to a multi-site business.
• Evidence of developing and implementing effective customer service strategies and principles.
• Evidence of budgetary management and delivering 'better for less' in a changing environment, with an understanding of how to generate truly effective efficiencies and ensure value for money.
• Evidence of successfully leading and inspiring teams through change, shaping and influencing their future and direction.
• Demonstrable ability to act as a role model for the delivery of an effective service by injecting enthusiasm and energy to achieve results.
• Evidence of working, engaging and influencing a wide range of audiences, instilling confidence and credibility.
• Demonstrable commitment to Equality, Diversity and Inclusion.
  

Please see job description for full details of the role.

Applications will be sifted against the 'Essential criteria' section of the job description.