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First Line IT Support

Employer
GLOBAL Technologies
Location
Brussels (BE)
Salary
Negotiable daily rate
Closing date
13 May 2019

View more

Clearance Level
DV, SC, NATO
Sector
Defence, Information Technology, Telecommunications
Job Type
Contract

First Line IT Support

LOCATION: Brussels, Belgium

CLIENT: NATO

DURATION: until December with possible extensions

CONTRACT: Consultant

SALARY: Negotiable daily rate

WORK HOURS: Monday to Friday, normal working hours

CLEARANCE: NATO SECRET 

START DATE: June 2019

 

TASKS

• Answering Service Desk phone calls

• Creating incident and service tickets in ticketing tool

• Provide 1st level support to users

 

REQUIREMENTS

• Spoken English & French

• Droad IT knowledge from a Service Desk point of view

• MS workstation side products

• Mobile workstations and communication means knowledge

• Broad IT knowledge

• Knowledge of Service Management software (BMC Remedy)

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