Senior Assistant (Configuration Management)

 Senior Assistant (Configuration Management) 

LOCATION: Torrejón, Spain

CLIENT: NATO

DURATION: until December with possible extensions

SALARY: Negotiable daily rate

CLEARANCE: NATO Secret

STARTING DATE: June 2019

TASKS

• Manage all configuration management activities in the CSU

• Identify, classify and specify configuration items (Cls)

• Updates the Configuration Management Database with accurate and current data

• Assists in release and deployment tasks ensuring integration with operational baseline

• Manages CSU Definitive Media Library

• Manages CSU Licenses

• Coordinates with CSU Change Management on matters of software licensing, change proposals and approvals, software releases/updates 

• Perform any other duties as may be required

• You will be responsible for coordinating, analyzing, documenting and reporting on asset and configuration management to ensure that service assets and configuration items are managed effectively

• Maintains Asset and Configuration Item (CI) relationship mapping, and performs audits to ensure accuracy

• You will document in Visio, Excel and SharePoint all CIS and the relationship between them

• The role will also be responsible for providing cover for Software Licensing activities to ensure compliance with software license standards and policies

• Ensures all changes for Release and Change activities are documented

• Manage changes to CI data through a controlled process

• Provide education, guidance and support to help the adoption of and adherence to Configuration, Asset Management and Software Licensing processes

• Develop and maintain knowledge of suppliers e.g. contractual obligations, key contacts o Document communications, actions, decisions from interactions with suppliers

REQUIREMENTS:

• Proven competences and experience on SACM

• Proven competences and experience on Release and Change Management & Coordination

• Previous experience of working with an enterprise-level ITSM tool

• Proven experience on software licenses management

• Knowledge of version control and Application Life Cycle Management

• ITIL Foundation and Service Transition

• Understand VMware virtualization, architectures, networking and design

• Understand networking and data processing in complex IT systems, and how each asset interacts with the rest

• Advanced MS Excel, MS Visio and Sharepoint skills

• Have a very good general knowledge of IT hardware and software

• Good written and verbal communication skills

• A higher level technical education in a relevant discipline, complemented with training in database administration, or equivalent through extensive professional experience

• At least 5 years recent experience with database administration activities in a large scale ICT service-oriented environment

• Strong problem solving and analytical capabilities to analyze database related problems and ability to think beyond the database space

• Knowledge of current Windows and Unix operating systems

• A good awareness of access security and knowledge on security policies implementation