SC Cleared - Admin Support Officer - Bristol - Contract - Inside IR35 - £150 (Flexible)

My client is a large Government department that are currently recruiting for a Admin Support Officer to assist Security Vetting Shared Service. This role is central to ensuring Government's vetting system runs smoothly and meets organisational needs. 

Key Responsibilities

• Management of gateway inbox and facilitating the work allocation to specialist vetting officers.
• Responding to enquires from staff in several government organisations within agreed SLAs.
• Use a customer focused approach to respond to and resolve staff queries over email and occasionally telephone.
• Assist in the collection and presentation of management information from both the gateway inbox and caseload systems.

Essential Skills

• Current CTC or SC clearance.
• Demonstrable experience of inbox management and query allocation in a high volume and time pressured environment.
• Demonstrable experience of working in a customer focused environment.
• Good written communication skills.
• Ability to work within a close-nit team.
• Ability to quickly understand the security context of a new role.
• Evidence of experience with Microsoft Office 365.