UX Designer

UX Designer

Location: Newcastle

Initial Duration: 6 Months

Max Charge - £392.00/day

BPSS clearance

Our client are seeking an associate UX specialist to engage with their end customer in Newcastle. The successful candidate will be required to carry out the below tasks.

• Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services. Reports to Scrum Master, Product Lead and Digital Service Manager.
• Take complex language and processes and make them simple to understand.
• Develop content in such a way that it will encourage people who rarely go online to use the new services.
• Collaborate with Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new service should convey.
• Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
• Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
• Leads on all aspects of content design. Tasks include: Research of subject,
• Discussion with stakeholders and experts, Initial draft of content to fix with UX
• Design, Collaborating with user-researchers to test customer understanding, Iterating content based on customer feedback. contributes to: the look and feel of the service design in collaboration with UX/UI designer, the customer journey through the service and between the service and static content.
• Write high quality content for HMRC's new digital service that will encourage people to use them.

Business Skills:

• Proven experience of working within the web, online and digital environment, Experience in working with content management and publishing systems.
• Proficient in writing markdown
• Excellent communication and interpersonal skills
• Experience of writing for the web, with proven ability of creating content that is accessible and usable
• Experience of user-centred design. Proven experience in using metrics and user feedback to define/refine content
• Experience in choosing the best format for displaying information to the user

To have your CV considered or to discuss this role further or, do not hesitate to submit your profile.