IT Application Support

                                                                 HR IT Application Support

LOCATION: Mons, Belgium

CLIENT: NATO

CONTRACT: Consultant

SALARY: Negotiable daily rate

CLEARANCE: NATO Secret

TASKS:

• Supporting in-service operations of the systems, including:
  • Support and operation of the assigned system(s) including:
  • Systems operationally used by A CO and NCIA (for example APMS, AMIS, NSTEP)
• Local systems currently used by SHAPE Base Support Group (ISIPS, SHAPE Housing, MTM)
• Maintenance of the operational & support environments
• Monitoring of performance of the assigned service applications
• Support CIS Support Units (CSU) and other support staff for daily operations of the systems
• Support technical reviews, walkthroughs and audits
• Contribution to service application enhancement & transition for the assigned service applications
• Provision of professional and technical contributions in the conception, development and co-ordination related to all aspects of software development within the SL projects or services
• Provision of input to the preparation of functional and technical specifications for software and hardware with special focus on the SSBA SL domain
• Support to change management, configuration management, release and testing
• Provision of subject matter expertise and advice as required
• Performing other duties as may be required

REQUIREMENTS:

• At least 10 years of relevant experience in the field of computer science or electronic engineering
• Experience in offering support for Allocate Software Defence Suite, including deployment, configuration, and troubleshooting, optimizing and incident resolution
• Experience and good knowledge of the following COTS technology:
  •  GENPACT Sequence Kinetics or Sequence Cora
  • CITI Manage ID
• Experience with programming languages and platforms like .NET, C#, JAVA, JavaScript;
• Experience managing and administrating virtual environments with VMware and Microsoft Hyper-V
• Experience managing and administering Brocade Steel App load balancer
• Experience managing and administering Windows Servers and Red Hat Linux
• Experience with Microsoft SQL Server administration, optimization and querying
• Experience in human resource (HR) IT applications related to personnel, posts, organizations, identity management and badges
• Experience (at least two years) in various areas of Software Engineering including some of the following:
  • Requirements elicitation and management (including non-functional requirements for Operations & Maintenance)
  • SW change management and testing
  • Application release and deployment management
  • Configuration management practices and tools
  • Application Lifecycle Management concept and tools
• Knowledge and experience in state-of-the-art technologies, relevant to software engineering:
  • Technologies and standards (at least 4 of them): HTML5, REST Services, Web
  • Services, XML, SQL, Visual Basic for Applications
  • Application server technologies and Relational data base management systems
• Knowledge of ITIL IT service management model:
  • Experience and knowledge in Service Operations including Incident and Problem Management and Service Transition including Release and Deployment, Test and Validation and Change Management
• Prior experience of working in an international environment comprising both military and civilian elements
• Ability to work in cross functional teams like Application management/development team
• Ability to communicate effectively orally and in writing with good briefing skills

Desirable Experience and Education:

• Knowledge of NATO HR processes
• Knowledge of post related applications like ISIPS, APMS, AMIS, NSTEP
• Knowledge of Microsoft SharePoint applications and their administration
• Cloud computing, SaaS, knowledge of Microsoft Azure
• Experience with data modelling of complex systems
• Prior experience of working in an international environment comprising both military and civilian elements
• Design and implementation of Human Machine Interfaces;
• Design patterns