Senior Project Support Officer

Croydon (City/Town), London (Greater)
12 Feb 2019
12 Mar 2019
Clearance Level
Job Type

Join us as a Senior Project Support Officer based in Croydon (Full-time, Permanent)


***If you have the appetite to work on issues that directly impact the public and have the drive and determination to play a critical role in enabling change within this exciting role, then read on!***


About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.

We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counter-terrorism and work to ensure visible, responsive and accountable policing in the UK.


Why join the Home Office?

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.


The Role of a Senior Project Support Officer

Your role as Senior Project Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. As Senior Project Support Officer, you will enable the smooth running of the project by supporting the Project Manager through the operation of project management processes, and the coordination of business management actions and activities on their behalf.

You will be responsible for providing expert and flexible project support in delivering within the Home Office Transformation Portfolio. It is large, complex and challenging and encompasses over 20 major and/or mission critical projects and programmes plus four business portfolios of change. There is a strong focus on agile, modular project delivery, supported by enterprise-wide portfolio management and you could find yourself working on a project for the UK’s critical national infrastructure through to a complex technology enabled business change programme.


Typical Role Responsibilities:

Planning & Scheduling – Ensure systems are in place to enable effective planning & scheduling

Monitoring & Reporting – Manage project controls, reporting to the Project Manager about the project status. Develop project performance reports

Admin – Ensure organisational tasks are carried out efficiently. Manage compliance of the project with Departmental Security, Health & Safety, Equality & Diversity, Business Continuity and Business Planning

Resources – Lead a team responsible for identifying, developing & deploying resources.  Manage workforce planning, providing information for effective decision making to the Project Manager. Procurement of supplies and services related to project support within Delegated Financial Authority limits.

Stakeholder – Manage and engage with a wide rate of internal and external stakeholders. Draft and sign-off correspondence

Financial control – Manage project spend and contribute to the compilation of budgets. Contribute to the project business case.

Risks & Issues – Lead potential risk areas, working with risk manager and escalating as appropriate


Technical Competencies:

Candidate must have as a minimum:

  • A working knowledge of planning and frameworks & methodologies
  • A practitioner level of knowledge scheduling, risk & issue management, governance, stakeholder engagement, assurance, change control and knowledge management


Behavioural Competencies:

Candidate must have as a minimum:

  • An awareness of visible leadership, working with ambiguity, inspiring others and culture change
  • A working level knowledge of credible action, collaboration, influencing and conflict resolution
  • Self-starter/confident manner


Desirable criteria:

  • Frontline support experience, such as the Police Force
  • A good understanding of IT


Qualifications & Professional Memberships:

  • APM Project Management Qualification
  • PRINCE2 Practitioner


We look forward to hearing from you and wish you the very best of luck with your application.

Please note successful applicants will be expected to go through vetting and Security Clearance.

Similar jobs

Similar jobs