Service Management Process Expert
- Employer
- NATS
- Location
- Fareham
- Salary
- £39000 - £52000 per annum
- Closing date
- 5 Mar 2019
View more
- Clearance Level
- SC
- Sector
- Administration / Secretarial, Aerospace, Engineering, Information Technology
- Job Type
- Permanent
Job Details
We are passionate about being an equal opportunities employer, treating all colleagues in a fair and respectful manner. We appreciate and value the diversity and the inclusive environment we work in. Having employees with a wide range of skills, knowledge, creativity, innovation and energy is important to us, and allows us to be the industry leaders we are.
Job Purpose
This role is an exciting new opportunity to shape and influence the future of the NATS engineering services. The Process Expert will be part of the Service Management Back Office (SMBO) function within Service Operations. They will, initially, be providing process design guidance to ensure that new processes being delivered within NATS engineering service are fit for purpose and efficient.
As the role evolves the job holder will take on the responsibilities of Business Process Expert for a number of the business processes within NATS Technical Services - with specific responsibility for ensuring that they are efficient, effective, simple and standardised across the business.
Areas of responsibility are:
The job holder will have a strong ITIL foundation that they will use to support the design and delivery of NATS Operational IT Services.In addition to this activity the post holder will be developing the metrics and reporting criteria with the stakeholders across NATS. This job will be operating at SFIA Level 5.
Qualifications and Skills
UK Air Traffic Management is a safety critical environment, and part of Critical National Infrastructure, so you will be required to pass and hold SC level UK Security Clearance.
Additional vacancy information
In addition to salary, NATS offers a range of excellent benefits which includes 26 days leave, increasing to 28 days plus statutory leave and a top class contributory DC pension scheme.
This application can be provided in paper form or large print
NATS Talent Acquisition Team
4000 Parkway
Whiteley
Hampshire
PO15 7FL
Company
NATS is the UKs leading air navigation service provider, handling over 2 million flights each year and we would like you to be part of the team. We provide air traffic control services from two control centres and 14 airports in the UK, as well as a wide range of commercial solutions to over 30 countries internationally. We are passionate about being an equal opportunities employer. We appreciate and value the diversity of our employees and the inclusive environment we work in. Having employees with a wide range of skills, knowledge, innovation and energy makes us the industry leaders we are.
- Telephone
- 01489 616001
- Location
-
4000 Parkway
Whiteley
Fareham
Hampshire
PO15 7FL
United Kingdom
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