NATO NetApp IT Administrator

Location
Afghanistan (AF)
Salary
Negotiable
Posted
08 Jan 2019
Closes
05 Feb 2019
Clearance Level
CTC, DV, NATO, SC
Job Type
Contract

                                                      NetApp IT Administrator


LOCATION: Afghanistan
DURATION: 1 year renewable
CONTRACT: Consultant
SALARY: Negotiable daily rate
WORK HOURS: based on rotations: 2 months on-site and 1 month off (holidays)
CLEARANCE: COSMIC TOP SECRET


SCOPE OF WORK:
GLOBAL Technologies is contracted by its main client to install, operate and maintain
Communication and Information Services in Afghanistan under Resolute Support Project.
For this challenging project, our client is looking for a NETAPP Administrator in charge of
monitoring and maintaining the NetApp Storage systems.
TASKS:
• Ensures server rooms meet operational conditions and request maintenance as
required
• Manages NATO Unclassified and NATO Secret Networks
• Manages the creation and removal of user accounts
• Manages, supports and maintains mail services, gateway, and internet proxies
• Produces Server configuration reports
• Ensures that backups are executed and completed as scheduled
• Maintains servers and applies patches and upgrades
• Maintains and monitors storage devices: NetApp
• Upon an incident detection, or end-user TT (Incident or Service request) received
from the User Support Group,
• Solve the incident:
• Handle appropriate remote servers/any IT devices configuration
• And/or Trigger FT for a Level 1 corrective maintenance intervention on-site
• And/or Trigger Comms Expert team leader (or IDS team leader if ancillaries issue) for
a Level 2 corrective maintenance intervention on-site
• And/or Escalate to OSQ Level 3 support in case of problem or complex incident
• For a end-user TT, check with end-user the TT issue is fixed, and set the TT to fixed
state
• Weekly report (significant facts) towards the IT Group team leader
• Carry-out problems investigation with level 3 back office support
• Provides support to the ISAF theatre service desk for sys admin related problems
• Updates and creates trouble tickets in detail with pertinent information
• Apply to the network the Software Changes, upon the Team leader’s request.
• Servers and Workstations administration (Linux, Windows): Level 2-3 (high skilled
expert)
• IS applications administration (email, File transfer, Web facilities, Active Directory,
DHCP, DNS…) Level 2-3 (high skilled expert)
• Collect and analyse statistics for capacity planning
• Follows standard operating procedures for automated data processes (e.g. server
management, system administration tasks)
• System performance tuning and disaster recovery planning
• Performs system-wide backups, and load and capacity planning and management
• Produces and updates standard operating procedures for automated data processes
(e.g. server management, system administration tasks)

REQUIREMENTS:
• Fluency in English
• Experienced in working in hazardous, industrial and Multinational environment
• 2 to 3 years of experience in Military context
• A few years of experience in NETAPP Administration:
• Specific knowledge and experience in storage technologies
• Generic servers and Workstations administration (Linux, Windows)
• IS applications administration (email, File transfert, Web facilities, Active Directory,
DHCP, DNS...)
• Specific knowledge and experience in virtualization technologies would be appreciated

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