Phoenix Fleet Administrator
 
General Description of Job
Phoenix Fleet Management Team; provide a leading fleet management service to all MOD customers worldwide. This Administrator role is a temporary post to assist the Fleets and Services Excellence Manager to validate legal and compliance data on the businesses new Clarity Manager IT system.
 
This is a very important role to ensure the vehicles operated by their customer are safe and legal. A matrix of checks will be provided to the successful applicant and guided by the manager in technical areas where required. 
 
Typically the work will involve you using different sources of information using the DVLA and VOSA websites; this is to validate data stored in our new IT system. There may be a requirement for lease providers of the vehicles to e-mail scanned copies of documents to comply with our ISO accreditation.
 
We need to deliver clear and accurate information to the customer who also has visibility of our IT system, inputting accurate data is key to this role. Continually maintain a professional relationship with all customers, and the Phoenix supply chain partners, providing an excellent customer service and mindful at all times we maintain Babcock's quality and health and safety values.    
 
Main Tasks

• Validate vehicle data within Clarity Manager as per matrix and identify any overdue, missing or incorrect data. Review results with line Manager and update Clarity Manager with confirmed accurate data.
• MOT/PSV
• LOLER
• WINCH
• TACHO
• O LICENCE
• To provide administrative support to a wide variety of vehicle focused activities including scheduling, maintenance and incident management if required.
• Liaise with both suppliers and customers where needed both verbally and by e-mail.
• Ensure that processes are maintained in line with Babcock's corporate governance policies, processes and procedures including those relating to Health and Safety, Quality and the Environment. 

 
Experience and Qualifications 
 
  Essential                                                                                              

• Educated to GCSE level
• Competent on MS Office (Word, Outlook, Excel, PowerPoint, SharePoint)

 
   Desirable

• Experience of fleet management
• Experience of maintenance within a workshop environment
• CPC Licence
• Knowledge of the Transport Industry                           
  

Skills Profile
 

• Excellent communication skills
• Friendly , calm and helpful attitude; good interpersonal skills and ability to work with minimal supervision
• Ability to identify data anomalies and have a forensic mind set
• Excellent oral and written communication skills
• Organised with excellent attention to detail
• Strong accurate keyboard skills
• Good proficiency and navigation skills around a computer
• Excellent telephone manner with a clear speaking voice
• Creativity; the ability to think around problems and come up with creative solutions is helpful
• Ability to work well in a team, with or without direct supervision
• Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during demanding situations
• Ability to prioritise own work streams during critically busy periods.

 
Behaviour and Competency Profile
 

• Leadership Performance - focusing on efficient and effective delivery and achievement of goals and targets to meet defined business aims.
• Leading Innovation and Change - Embraces change by inspiring people to identify and make changes that maximise business success. Encourages and fosters continuous improvement and sharing of best practices.
• Leading People and Teams - bringing together and working successfully with diverse groups of people to capitalise on strengths, experiences and knowledge to accomplish shared business objectives. Encouraging development as a strategy to strengthen the business.
• Leading Customer Focus - focusing on achieving high levels of customer satisfaction and service, on both external and internal customer needs and expectations. Creating an environment in which employees want to and can deliver an excellent service resulting in sustained profitability and business success.
• Leading Culture - Creating an organisational culture of high performance and excellence, by demonstrating the Babcock values and behaviours. Embracing and promoting workplace diversity by conducting business to the highest standards off honesty and integrity.  
  

Security
Applicants must have, or be able to obtain SC Security Clearance
 
Location
Aztec west, Almondsbury, Bristol. BS32 4AQ
 
Closing Date
28 December 2018
 
Babcock is the UK's leading engineering support services organisation employing 35,000 people across the world. Babcock offer a hugely diverse number of career options.
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