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IT Team Leader

Employer
MASS
Location
Lincoln, Lincolnshire
Salary
£38,000 to £43,000 per annum plus full company benefits
Closing date
28 Dec 2018

View more

Clearance Level
SC
Sector
Aerospace, Defence
Job Type
Permanent

Job Details

Benefits will include:

  • 25 Days Holiday
  • Company Pension
  • Private Medical Insurance
  • Subsidised Gym Membership
  • Childcare Vouchers
  • Company Benefits Portal
  • Share Save Scheme

IT Service Desk Leader to manage a dedicated team on a customer site in the Lincoln area.

This role will be responsible for leading the team’s day to day tasking to achieve the plan agreed between the Project Manager and the Customer.

As well as leading the team, this role will also take part in that delivery in a Level 2/3 system administrator role. The successful candidate will have strong stakeholder management skills, be a strong team player and have excellent communications skills.

Key responsibilities include;

  • Level 2/3 service desk role Customer Management Team Leadership Schedule Management Helpdesk Management and Reporting

Mandatory Skills;

  • Cisco Switching Technologies Server/Workstation/Laptop Hardware Maintenance SAN technologies MS Server 2016 Windows 7 / 10 Client Imaging and Deployment MS SharePoint Administration MS Failover Cluster Management ITIL Service Management

Desirable Skills;

  • PTRG Network Monitoring McAfee Suite Enterprise Log Management Sys-Aid Helpdesk Back-Up Exec Oracle Servers / Virtualisation MS Active Directory Federation Services MS Exchange Certificates Endpoint Security Principle of Least Privilege Defence

MASS is an equal opportunities employer.

 

Company

We’re MASS, an independent, global technology company, trusted by highly-secure organisations to provide advanced, digital services that manage data and keep information safe. We’re experts in defence and other sectors that need our experience and knowledge to protect confidential data.

At MASS, we work together to put customer needs first, in small teams where we give you the freedom to take ownership. It means you make an impact from the start, with our management always available to offer support. We want people to fulfil their ambitions, whether that’s through further study, technical training or exploring other business areas. Our benefits are competitive, but it’s the family atmosphere that makes us a great place to be, celebrating successes together and getting to know each other through socials and events. We promote wellbeing and balance, with flexibility where possible and we work hard to widen access to STEM careers through our apprenticeships and initiatives, always encouraging diverse perspectives across the company.

Life at MASS is challenging, exciting, inspiring and rewarding. Our people are curious, problem-solvers, great at what they do, and love their work. If that’s you, come and join us.

Company info
Website
Telephone
01480222664
Location
Enterprise House
Great North Road
Little Paxton
St Neots
Cambridgeshire
PE19 6BN
United Kingdom

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