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On-Site Support Engineer

Employer
Manpower UK
Location
Gloucester
Salary
£44000 - £48000 per annum
Closing date
13 Dec 2018

View more

Clearance Level
DV
Sector
Information Technology
Job Type
Permanent

We have an exciting opportunity for an On-Site Support Engineer to join our leading IT Client based in the Gloucester area. Possessing strong technical and customer service skills you will be responsible for contributing to the delivery of our Client' contractual obligations.

Due to the nature of this role all applicants must hold valid DV security clearance.

Responsibilities:

  • Incident call ownership and resolution, carrying out in-depth fault finding on assigned incidents in movement to closure
  • Recovery of systems from backups/ ghost images or rebuild of systems from build media where required
  • Ensuring incidents received meet standards identified within incident logging criteria
  • Support the account as a dedicated liaison for the delivery of the service

The ideal candidate will have good technical knowledge of the below as well as good troubleshooting skills:

  • UNIX Fundamentals
  • Sun Solaris Administration
  • Other UNIX operating systems e.g. Linux
  • UNIX and Windows Integration (Samba)
  • MS W2k3 Administration
  • MS W2k8R2 Administration
  • MS W2k12/16 Administration
  • MS Windows 7 Administration
  • MS Active Directory
  • MS Exchange 2010
  • MS Exchange Server 5.5 Administration
  • MS Exchange Server 2k3 Administration
  • Cisco Routers
  • Network Switches
  • PC Troubleshooting
  • MS Office Applications
  • Database Management for SQL and Oracle
  • Restore and Backup Management for Databases, Files and Operating Systems

Due to the nature of this role all candidates must hold valid DV security Clearance.

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