DV Network Engineer

Location
Gloucester
Salary
£400 - £500 per day
Posted
05 Sep 2018
Closes
03 Oct 2018
Ref
LKH3015
Contact
Leo Howard
Clearance Level
DV
Job Type
Contract

DV Network Engineer

Our government client is currently looking for an experienced and competent DV Network Engineer to be deployed on a contract basis on new and exciting projects.

Responsibilities

* Investigation and determination of resolution actions for incidents that 1st line network support has been unable to resolve.
* Ownership of all network aspects of any declared major incidents, including input to progress reviews and collaborative working with other resolver teams/ third parties to identify and determine workaround/ resolution actions.
* Working with the Problem Manager to determine root cause and resolve problems related to networks.
* Liaison with vendors and third parties in order to determine resolution actions, where 3rd line isn't able to determine the resolution themselves. Ownership of the incident whilst resolution is determined or whilst incident is with the vendor/ third party, where the party to not have a resolver group on the service desk system.
* Performance of resolution actions or providing advice to 1st and 2nd line support in order to have them perform diagnostic data gathering/ resolution actions.
* Identification of workarounds that can be put in place to restore service, whilst the resolution action required is investigated and determined.

Required Skills:

* CCNA
* CCNP
* WAN
* LAN

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