Cloud Service Manager

£600 - £710 per day
25 Apr 2018
23 May 2018
Jonathan English
Clearance Level
None / Undisclosed
Job Type
Cloud Service Manager
3 Months initially
London & Munich based (variable split)
Daily rate - £600 - £710 Per day

We have a great opportunity for a Cloud Service Manager with a global leading organisation. A progressive and dynamic customer, where you will be able to make an impact.

Key responsibilities:
- Oversight of all IT Service Management processes related to cloud infrastructure delivery.
- Lead the service management and operations teams for effective delivery of cloud services.
- Orchestrate and approve creation, modification or suppression of a new service in the service catalogue.
- Monitor overall performance of services utilising the following:
o Outages/Preventative Maintenance.
o Define KPIs to monitor the quality of service.
o Monitor the performance and usage level.
o Advertise the service and incentivise business.
o Define charge-back cost model.
o Public charge-back reporting.
- Monitor overall cost of services in the Service Catalogue.
- Validate cost-model viability of new services.
- Ensure Service Catalogue alignment with IT department strategy and clients needs.
- Oversight of all IT Service Management processes related to cloud infrastructure delivery.

Key skills & Experience:
* Experience as a Cloud Service Manager delivering to large clients.
* Experience managing service management and operations teams.
* Experience creating and editing Service catalogues.
* Experience monitoring services and setting up processes to improve performance.

This is a fantastic opportunity to work with a great client where you will be rewarded for you dynamic attitude Service Management.
If you are looking for the next exciting step in your career apply now for your CV to reach me directly and we will respond as soon as possible.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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