Application Packager

Location
Salisbury, Wiltshire
Salary
To £50K + Flexible Benefits
Posted
17 Apr 2018
Closes
15 May 2018
Ref
SC/SAL00007K/JLP
Clearance Level
DV, SC
Job Type
Permanent

Job Title:  SAM Application Packager

Location:  Salisbury

Salary:  To £50K + Flexible Benefits

About this job

This is a fantastic opportunity to join Sopra Steria on a large, complex and hugely rewarding IT Estate where you will work in a team of IT Professionals within Application Packaging.  You will undertake all aspects of Application Packaging from initial discovery/assessment, through User Acceptance Testing (UAT) to final deployment in a secure environment.  Ideally we need you to be DV Cleared though we will consider SC Cleared and eligible for DV for this high profile role.

Role and Responsibilities:

  • Package and distribute software components to the Enterprise.
  • Generating and documenting new Application packages in response to requirements.
  • Software integration and compatibility testing in a Win 7 environment.
  • Ensuring that packaged products meet set requirements and specifications.
  • Carry out troubleshooting/fault resolution activities where required.
  • Customer engagement to manage UAT activities
  • Creation and management of support records using Service Management Tool
  • Report anomalies and escalate issues to Team Leader.
  • Writing, reviewing and maintaining processes and procedures.
  • Suggest improvements and innovations (CSI&I) that could assist with the introduction of efficiencies into the environment.
  • Provide guidance and mentoring to other support team members as Subject Matter Expert to support Incident resolution or Problem investigation activities.
  • Work with business and security frameworks (ITIL, JSP, IMN).

Essential:

  • Experience of:
  • Application sequencing
  • App-v Packaging & Troubleshooting - preferably v5
  • MSI Packaging & Troubleshooting
  • SCCM Administration (2012 preferable) – Software distribution and OS deployment.
  • Silent installation techniques and troubleshooting          
  • Knowledge of different packaging tools/installer engines including Orca & Flexera Admin Studio.
  • Scripting – VBS, Batch etc
  • Working knowledge of Power Shell.
  • Software integration and compatibility testing in a Win 7 environment.
  • Win 7 App Locker experience
  • Server 2008 R2 Group policy experience (AGPM) and client end points.
  • Understanding of Operating System build and delivery mechanisms.
  • Good RCA within a complex environment.
  • DV or SC and eligible for DV

Desired

  • DV
  • Knowledge of Sys Track
  • ITIL Foundation

About us

Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end to end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges.

Sopra Steria is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.

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