ServiceNow Project Manager

06 Feb 2018
06 Mar 2018
Andre Whitney
Clearance Level
None / Undisclosed
Job Type

ServiceNow Project Manager, Telford Or Work from Home - 10 Month Contract

My client is one of the world's largest Reinsurers who have been established for over 150 years. They are looking to take on a Project Manager to join their well-established team. The ideal candidate will have experience optimising Service Management platforms with particular experience needed with ServiceNow. They are specifically looking for someone to lead a project to improve the way that we are supplying Change, Release and Deployment Management Services today.

The key experience and knowledge of the Project Manager include:

  • Solid experience in project management with the ability to drive change
  • Experience of working in change / release / deployment ITIL processes
  • Knowledge and experience of MVP
  • Experience in managing changes in Agile environment
  • Experience working with ServiceNow or other ITSM tools
  • Strong written and verbal communication skills in English is a must, German beneficial

The key responsibilities for the Project Manager include:

  • Agile/SCRUM-Project Management of Stream 3-5 (in a minimum viable product setup)
  • Setup of Stream 4&5, review of Stream 3 and amendments if/where necessary
  • Maintenance of the Product backlog / backlog grooming
  • Agreement with the PO and the Project Customers on Sprint Backlog (2-week-sprints)
  • WBS together with the Task owners - WBS managed through Kanban
  • Daily standup-meetings with review of the task management (based on Kanban)
  • Weekly Open House meetings with customers, the team, and further interested parties
  • Product reviews
  • Sprint Retrospectives
  • Task chasing and escalation
  • Ensuring that required documentation is generated to the appropriate quality standards
  • Liaising with the business customers; expectation management; requirements check and assigning business analysts for detailed requirements gathering

This is a contract role for a Project Manager working for a top company on a global scale. To apply to Project Manager Role please send a CV or call to discuss.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

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