Experience Designer (from Consultant to Manager level)

Location
London
Salary
Competitive Salary
Posted
10 Jan 2018
Closes
07 Feb 2018
Ref
J6184
Contact
Georgina Rosagro
Clearance Level
DV
Job Type
Permanent

Job Role: Experience Designer (from Consultant to Manager level)

Location: London

Type: Permanent

Salary: Competitive Salary

Start Date: ASAP

Clearance: DV Clearance or Willing to Undergo

Experience Designer - Permanent - London - Competitive Salary

Key Responsibilities:

  • Bringing your experience and working with colleagues using methods and tools to design and deliver high quality digital solutions for frontline end-users
  • Working closely with front line end-users and Product Owners to discover, research and capture their needs
  • Identify the business benefits to be realised through the new services & products, and how to measure them
  • Creating Service Design artefacts and outputs to be used throughout the solution's delivery
  • Creating Personas and User Journeys reflecting the User Research to take into Design and Delivery
  • Working with Business Analysts to create wireframes and prototypes to bring solution options to life
  • Working closely with Product Owners to create the UX designs in line with their service & product backlog
  • Working with those across the Agile delivery lifecycle including Delivery Management, BA, Content, Architecture, Development, Integration, Test, Business Change, Project and Release Management
  • Supporting business development activity such as developing and responding to opportunities, preparing materials for client presentations and pitches, and taking part in marketing activities
  • Supporting practice development activity such as involvement in Guilds, developing internal training courses and organising events

Essential Requirements:

  • Experience as a UX or Service designer and the end to end UX or Service design process, working on digital or technology transformation projects either at a leading consultancy, agency or Government organisation
  • Experience in designing, planning and facilitating user research and user testing in order to discover, capture, and document the needs of end-users, and taking ownership of them during the delivery lifecycle
  • Experience in developing UX or Service design artefacts including blueprints, personas, user journeys, wireframe designs and developing UX prototypes
  • Experience in using UX design tools (i.e. Axure, Adobe XD, Sketch, Balsamiq, etc.)
  • Experience in delivering UX or Service design projects across a combination of web, intranet, native mobile, tablet and responsive experiences and demonstrated knowledge of the challenges of doing so
  • Experience of Agile delivery projects using Agile and UX / Service design tools and methods, working as a team-player in a collaborative, multi-disciplinary environment
  • Experience and a passion for working within Central Government and preferably the DSHA sector
  • Proven capability of working successfully with senior client stakeholders and end-users, quickly building successful relationships and establishing credibility
  • A passion for digital and technology, with the drive and determination to continually learn new things and develop yourself
  • Strong written, presentation and verbal communication skills, with a high degree of attention to detail
  • Strong organisational skills, with the ability to work independently as well in a highly collaborative, team-based environment
  • A good graduate degree (1st or Upper Second) from a reputable university, or a track record of experience that demonstrates capability and credibility at a comparable level
  • The right to live and work in the UK, be a British national (ideally not dual nationality), and have lived in the UK for 9 out of the last 10 years

Desired Requirements:

  • Business or Systems Analysis, Product Ownership, Operating Model Design, Business Process Design
  • Software Development, Product Integration, Agile Delivery Management, Testing
  • The market leading packages and platforms used for Agile software development and delivery management, data analysis, and digital content management
  • Designing and building digital solutions that meet the GDS Service Standard
  • The political, commercial and technology challenges faced by the Central Government and DSHA sector, and how digital technologies and delivery approaches can help solve them

You will be required to hold a minimum of DV security clearance. If you do not hold an active DV clearance please familiarise yourself with the vetting process before applying.

Hit the 'Apply now' button to apply and to discuss this role further. We will be delighted to hear from you!

(c) Copyright Datasource Computer Employment Limited 2018.

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