DV Cleared 3rd Line Support Engineer

08 Jan 2018
05 Feb 2018
Rory Dickinson
Clearance Level
Job Type

DV Cleared 3rd Line Support Engineer

We are currently looking for a 3rd Line Support Engineer who is able to support and maintain a number of environments including Development, Integration and Pre-Production. The candidate must have an in-depth knowledge of a number or different technologies so they are able to assist and advise on issues and impact change when needed. The role is based in Basingstoke on a permanent position.

Essential Skills:

  • DV Cleared and in date
  • Work from base location of Basingstoke
  • Understanding of networks, systems and applications
  • Good Team Management skills
  • Microsoft Server 2012 / Active Directory / DNS
  • Anti Virus Products
  • Device & Application Control Products
  • VMware Install, Configuration skills

Desirable Skills:

  • Veeam Backup
  • Sharepoint
  • SEIM Tool understanding
  • Background in Change
  • Good understanding of MOD systems and services

Key Performance Indicators:

  • Work is delivered to agreed timescales.
  • Issues are notified in a timely manner
  • Responses are provided within the agreed timeframe.
  • Produces maintainable solutions with a low density of defects.
  • Provides technical advice and assistance to less experienced colleagues.
  • Can produce tangible evidence of how they have proactively identified and resolved potential issues and risks to enable successful delivery.
  • Is able to provide evidence of clear and concise communication to a technical and non-technical audience, utilizing appropriate language and terminology.

If you believe this role would be suited for you, please apply as soon as you can

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

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