Network Operator

Location
Feltham
Salary
£15 - £18 per hour
Posted
17 Oct 2017
Closes
14 Nov 2017
Ref
094926MXT
Contact
Matthew Stewart
Clearance Level
None / Undisclosed
Job Type
Contract
Role - Network Operator
Location - Feltham, Greater London
Duration - 6 Months
Rate - £15 - £18 per hour


Purpose:

To provide technical support to internal and external customers to improve service performance and protect network availability.

Responsibilities:

- Use monitoring and control systems to control, configure and operate equipment, systems, networks and platforms, directly and remotely
- Provide network monitoring and event management through the Operation Support Systems (OSS) in line with Service Level Agreements and network availability figures
- Take corrective action and ensure incidents are directed to the correct resolver group to secure rapid resolution
- Enter accurate incident reports/logs and service details/schedules into the system and track reported incidents to satisfactory resolution
- Drive the resolution of service affecting events, creating incidents, applying technical and engineering knowledge and escalating to appropriate resolver groups where necessary

Skills:

- Understanding and awareness of the UK DTT Network
- Proficient in MS Office applications and use of Windows systems
- IP Networks knowledge
- Knowledge of broadcasting principles, in particular DVB and MPEG
- Understanding of different signal formats
- 2 years' experience in an MCR or operational environment
- Have the ability to work effectively within a team but also individually
- To be motivated and able to work under pressure to time constraints
- Have a good telephone manner




LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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