NETWORK ENGINEER - SC CLEARED

Location
Stevenage
Salary
Negotiable
Posted
16 Oct 2017
Closes
13 Nov 2017
Ref
LZLNETSTE
Contact
Laura Lockett
Clearance Level
SC
Job Type
Contract
REQUIRED: NETWORK SUPPORT ENGINEER - SC CLEARED
LOCATION: STEVENAGE
DURATION: 3 MONTH INITIAL CONTRACT

Key Accountabilities
* Technical Capability. Works within a team as an established systems/product/security specialist (e.g. detailed knowledge of the configuration of interlinked systems, implementing technical changes, building software regimes and contributing technically to service development) to support end users.
* Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the service.
* Service Level. Recognizes opportunities to improve performance against Service Level. Acts as a point of escalation for other team members to resolve service delivery issues. Monitors performance through statistical reporting and analysis.
* Project Work. Works within the team or under guidance from the project manager with implementation of technical designs to meet service delivery requirements within own area of responsibility.
* Customer Relationship. Establishes working relationships with customer's organization to deliver and enhance the service.
* Problem Solving. Takes ownership in obtaining the information, evidence and data required to diagnose and resolve more complex problems (new and known), Escalates or gains support where appropriate. Proactively analyzes, trends and reports on information (e.g. on performance service levels) in a timely manner to resolve problems, maintain and enhance service.
* Team Working. Trains and coaches members of the team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. Able to stand in for team manager.
* Business Awareness. Understands the requirements of the customer's business, the scope of the contract and knows how issues impact the delivery of service. Recognizes and reports opportunities for additional business.
* Professional Development. Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies and techniques to deliver enhanced service.

Mandatory Skills Required:
- High Technical knowledge of networks, network security and their configuration and operational processes
- Minimum of two years commercial networking experience.
- Strong, in depth knowledge of networking technologies, i.e. LAN, WAN, TCP/IP, routing, switching and subnet addressing.
- Strong in depth knowledge of networking hardware, ideally from the Juniper family, Experience of network implementation work.
- Good Network Management, Security and Configuration understanding
- Working knowledge of ISDN, VPN, Broadband solutions.
- Experience with network monitoring and troubleshooting tools.



Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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