SharePoint Solutions Analyst

Portsmouth, Hampshire, UK
06 Oct 2017
01 Dec 2017
Clearance Level
None / Undisclosed, SC
Job Type

Babcock is the UK's leading engineering support services organisation employing over 28,000 people across the world. Babcock offer a hugely diverse number of career options.

Role Purpose
  • Assess, design, implement, handover, review, document and support SharePoint composite solutions
  • Work with the customer to gather and document business requirements
  • Implement solutions using SharePoint functionality including search, content types, sites, lists, web parts, forms, etc.
  • Create SharePoint workflows and forms using Nintex
  • Migrate sites and content between SharePoint farms using both out of the box and 3rd party migration tools
  • Ensure delivered SharePoint solutions are completed as planned and to an agreed budget
  • Delivery of the SharePoint service and configuration working with 3rd party suppliers to ensure continuous service
  • Ensure you develop personal and technical skills to ensure constant delivery of high quality services for SharePoint
  • You will be a subject matter expert in SharePoint providing guidance across the stakeholder community, working with the Information manager to ensure all applications are fit for purpose and deliver business value.
  • Engage with both agreed suppliers and agreed business users using the agreed processes and meetings
  • Ensure SharePoint services are delivered within agreed SLA timescales
  • Attend meetings when required with relevant 3rd parties
  • Be aware of any costs that are incurred and ensure the budget holder has agreed to this cost
  • Ensure delivery of good customer service through delivery of consistent, well documented, configuration of agreed SharePoint solutions

  • Ensure any configurations and development work is completed and tested within agreed timescales and delivered to the standard and/or management application agreed with the Line Manager and change manager
  • Help business users to exploit new functionality within the system in a controlled and measured way using the PMO processes
  • Ensure requirements are agreed with the stakeholder community and delivered in line with IS standards and processes
  • Ensure project scopes and requirements do not dilute or deviate from the agreed strategy
  • Support the business application with further information to support client relationships and provide information to resolve issues with Suppliers
  • Ensure consistent application and systems documentation is updated when projects and smaller changes are implemented
  • Actively promote measures to be implemented to improve process documentation
  • Identify and suggest existing or new emerging standards and best practice for the applications team
  • Ensure any costs incurred are for an agreed project or existing budgeted SLA
  • Ensure all technical decisions taken are commercially aware and support business, Innovation and IT strategies
  • Manage your time to deliver activities to agreed timescales for new business, new contracts and mobilisations
  • Ensure you work actively to improve and enhance the business application team service delivery
  • Manage the agreed SharePoint solution to ensure best value for the business and identify potential areas of functionality to exploit
  • Manage your time to deliver to agreed timescales your activity for agreed projects
  • Engage with your line manager and colleagues to ensure quality releases are deployed to live
  • Ensure solutions for the operational teams are delivered to an agreed standard with the business and suppliers
  • Follow all agreed processes for the information management team and the wider business
  • All solutions delivered should be to an agreed standard using agreed industry methodologies
  • Ensure all relevant documentation is produced to agreed standards for the service, all processes and technical information to build and manage the application must be managed in a structured format
  • Ensure all work carried out is either support service within an agreed SLA or Project sanctioned by the PMO
  • The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the post.
  • Complete assigned2nd and 3rd line support issues/problems for SharePoint to agreed SLAs

  • 3 years plus experience of managing, supporting and building composite solutions on SharePoint.
  • Working in a challenging and complex organisation and demonstrable experience of delivering business and technical change
  • Ensure you deliver a commercially aware service that is customer focussed
  • Good experience of understanding and writing business requirements, specification writing and delivery of business focussed technical solutions to an agreed and tested standard
  • Experience delivering solutions to an agreed standard using agreed industry methodologies
  • Proven experience working in a small team delivering technical solutions to business requirements
  • Experience of working with internal and external suppliers to ensure specified SLAs are met
  • Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups
  • Resolution of SharePoint issues and problems through Remedy/Service Desk
  • Strong experience of delivering SharePoint solutions for the business using enterprise content management, document management, SharePoint composites, Nintex workflow and forms, self-service reports, HTML, CSS
  • Bachelor's Degree in an Information Systems Field or preferably 3 years plus experience designing and/or delivering solutions
  • ITIL Foundation
  • Have or are working toward BCS Solutions Development Foundation

  • A full driving licence
  • Clean driver's license
  • Information systems related Degree
  • Microsoft technology qualifications
  • PRINCE 2 Foundation
  • Experience with Team Foundation Server

  • Work closely with the applications teams demonstrating 100% commitment to excellence in everything you do, a real desire to deliver quality service to customers at all times, the ability to manage the team through periods of change and growth, be self-motivating, flexible, hard-working and thorough
  • Great communication skills
  • Work collaboratively across IT and non IT departments
  • Ability to effectively communicate and influence others
  • Good understanding of PRINCE2 project management
  • Experience of working in technical teams with large enterprise class systems
  • Must be able to follow agreed processes and make suggestions for improvements
  • Experience supporting complex SharePoint and web application solutions across multiple environments
  • Commercially Aware
  • Excellent understanding of SharePoint and enterprise content management
  • Good creative thinking, problem solving and analytical skills
  • Good presentation skills
  • Willingness to undertake reasonable travel for work

  • Proven ability to build trust with stakeholders
  • Flexible and creative problem solving skills
  • Security cleared or be able to gain SC clearance


Dependant on the administrative privileges required for this role the job incumbent may have access to controlled technology and or information, such as, but not limited to, ITAR.

Application Information:

Babcock offers a competitive salary and benefits package including 25 days holiday entitlement plus public holidays, money purchase pension scheme with life assurance, share ownership scheme and a broad range of career opportunities.


For further information or to be considered for this role, please click apply to follow the link below to our Careers page.
All applications should be made online. Recruitment correspondence is normally by e-mail, so please check your e-mail account and spam folder regularly. If you are experiencing any problems applying online, please visit

All applications should be made online. If you experience difficulties please click here Recruitment correspondence is normally by email so please check your email account and spam folder regularly.

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