Assistive Tech DM

City of London
£350 per day
19 Sep 2017
17 Oct 2017
Technical Branch
Clearance Level
Job Type
Assistive Tech DM - 6 months - £350/day LTD - South East England OR East Midlands OR Leicester OR London.


*Security Clearance: BPSS*

*National Probation Service*

Principle duties / responsibilities / key objectives
*To be responsible for the identification, implementation and deliverables of assistive technology users
*To be responsible for the deployment and implementation of the deliverables of a dedicated migration lifecycle for their allocated sites for their region.
*To be responsible to manage concurrent sites in lifecycle (Average of 50/60 sites to deliver / 800 users)
*Work closely with business stakeholders and cluster point of contact to ensure the satisfactory delivery of the EUCS solution, ensuring minimum disruption to the business.
*Assist the cluster point of contact in gathering detailed staff and supplier IT requirements; ensure that all documentation is completed, updated and base-lined.
*Attend site where required
*Identify high profile and assistive technology (AT) users and provide special attention to their requirements.
*Identify any business-critical applications and ensure that testing and migration activities mitigate the risks associated with those users/applications.
*Act as key liaison with the business and provide cluster point of contact with key information and targeted communications.
*To manage a framework of suppliers to prepare allocated sites for readiness to deploy and implement the necessary technologies, within a set framework and migration lifecycle timescales.
*Support the sites during their journey through the transformation lifecycle; from migration kick off, survey and requirements gathering, ordering, change freeze, deployment and cut over support.
*Liaise with sites, suppliers and communications teams to help ensure a smooth implementation phase.
*Manage Change Issue (CIR) and Issue management (IMR) requests are completed and tracked.
*To communicate and articulate key changes in ways of working as customers migrate from to Office 365.
*To lead the customer solution provisioning by suppliers on a site by site basis.
*Ensure quality standards are adhered to for any supplier deliverables to MoJ sites.
*To be the key interface from the Programme to the business and provide answers to frequently asked questions pertaining to the schedule of works.
*Raise any concerns that may impact on local and national implementation to Senior Management
*Be active on issue management and effective post implementation review action.
*Work effectively as a member of the Deployment Team
*Track and report progress to the Regional or central Project Office
*Support the Lead Deployment Manager as needed.
*Perform any other ad hoc duties for the benefit of the project, as and when required.

*Knowledge and experience of providing a user centric approach to assistive technology.
*Be able to work flexibly and support your colleagues though out your region.
*Previous customer/client facing deployment role experience essential
*Exceptional organisation skills are required with an eye for detail
*An experienced IT professional, with evidence of project delivery capability developed in a customer focussed environment.
*Communications, relationship building, negotiation and influencing skills.
*Demonstrated evidence of credibility and integrity, providing advice, direction and support to stakeholders.
*Skilled in information and communications technology. Has working knowledge of relevant development life-cycles.
*Experience of financial management in a project context.
*Desktop and pc technical knowledge an advantage
*Supplier management
*Large scale public sector IT programme delivery experience an advantage
*Project management qualifications; Prince 2 or similar
*Ability to assimilate, integrate and extract relevant information in a concise manner as appropriate
*Project management experience: ability to plan, monitor, control and report status information
*Experience of large scale migrations and technology roll outs
*Security Clearance to SC level
*MS Office Suite
*Can Do, Hands on Attitude
*Proactive approach, rising to challenges with the ability to work on your own initiative.

For more information please contact Ashleigh Hamilton.

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