2nd Line Desktop Support (SC)

Location
North East England
Salary
£175 - £225 per day
Posted
15 Sep 2017
Closes
13 Oct 2017
Ref
AZY-090751
Contact
Andrew Young
Clearance Level
SC
Job Type
Contract
My client urgently requires numerous 2nd Line Desktop Support Engineers to work on site for a global systems integrator in the North East.

Typical issue encountered are:
> Desktop/thin client hardware and software issues.
> Laptop hardware and software issues.
> WiFi, 3G, laptop, tablet configuration support.
> Peripherals such as scanning devices and removable mass storage units.
> Using Active Directory to troubleshoot and resolve customer incidents.
> Using various Citrix tooling related to user sessions.
> Solving software delivery issues encountered by customer. This involves using HPCA/SCCM console to resolve SMS/HPCA faults/redeliver software.
> Bespoke software configuration, knowledge and implementation.
> DHCP, DNS desktop support administration.

Essential Knowledge and Skills Required:
> Windows 7 embedded
> Active Directory
> DNS
> DHCP
> Windows Server 2003 and Windows Server 2008R2 Enterprise
> Solid understanding of technologies/hardware supported

Desirable skills and knowledge/certifications:
> Citrix Xenapp 5 and Citrix Xenapp 6.5 end user support
> Any Microsoft/Citrix/VMWare certification
> Appsense Management
> ThinPrint Management
> Other virtualization solutions, e.g. VMware
> Windows 8/8.1/10
> HPCA
> App-V
> Networking





Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.