Voice Engineer

Mons, Belgium (BE)
Negotiable daily rate
21 Aug 2017
15 Sep 2017
Clearance Level
Job Type

Voice Engineer

LOCATION: Mons, Belgium


DURATION: 6 months with possible extensions

CONTRACT: Consultant

SALARY: Negotiable daily rate

WORK HOURS: Monday to Friday, normal working hours



  • Direct 1st level fault resolution of deployable and transportable Voice Elements with operational, exercise, and garrison locations in coordination with the Service Area Voice cell
  • Prepare deployable network assets in accordance with the exercise plan
  • Baseline deployable network assets at the end of an exercise in accordance with the standard configuration set
  • Update baseline configurations as directed
  • Advises on fault diagnosis throughout the deployable network environment utilizing a number of management platforms (e.g. HP Network Automation, Netscout, Intermapper, Splunk, CA  Spectrum)
  • Ensure that on Voice elements, routine maintenance is performed
  • Coordinate with detachments to implement Voice elements standardisation and best practices
  • Liaise and collaborate internally throughout the NCI Agency Service Line infrastructures and to external organisations for fault rectification activities as required
  • Responsible for the maintenance and creation of Standard Operating Procedures within the Deployable CIS area of the Voice Cell
  • Performing operation and maintenance activities for current NATO operations (e.g. KFOR, OAE, and RS)
  • Coordinates and performs voice infrastructures configuration, numbering plans and maintenance activities for all NATO exercise scenarios
  • Operate provided management tools and capabilities
  • Investigate and propose long term solutions to encountered equipment and configuration problem


  • A diploma from a vocational school in a communications related subject, or an equivalent level of work experience in the field of telecommunication
  • Over 2 years’ experience of CISCO Routing, Switching and Voice Elements
  • A minimum of 1 years’ experience with the configuration and operation of HP Network Automation or equivalent network automation and orchestration systems
  • A minimum of 2 years’ experience with the configuration and operation of Network Monitoring and Event Management systems ideally Intermapper, Spectrum, HP Openview and Splunk
  • Over 4 years’ experience of working in a centrally managed network environment
  • Minimum qualification of Cisco Certified Network Associate Voice (CCNA Voice)
  • Proven experience in the configuration and operation of VoIP systems
  • Proven experience with CISCO based VoIP solutions (CUCM 10.5 or higher, CME, CUBE)
  • Proven experience in the configuration of Session Border Controllers
  • A high level of knowledge of network, system and application level troubleshooting techniques
  • Knowledge of communications protocols and practical experience of using diagnostic test equipment
  • Working Knowledge of SIP, H.323 signaling protocols
  • Working Knowledge of virtual environments (VMWare, ESXi, vSphere, vCenter)
  • Knowledge of implementing and operating LAN technologies (e.g. HSRP, STP, Switching, VLANs, DHCP snooping, ARP Inspection, Port-Security)
  • Good interpersonal skills and the ability to work both independently and as part of a team

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