Deputy Programme Manager
As deputy programme manager (DPgM) support the Executive Programme Manager (EPgM) to ensure that the interests of the Sponsoring Group/SRO are met by the Enterprise Service Delivery Implementation (ESDI) programme and new capability is delivered successfully; in this instance the Sponsoring Group is the Agency Change Portfolio Board (CPB);
Deputize for the EPgM for the day to day management of the ESDI programme through the following two phases: the programme design completion followed by supervising and controlling the programme; closing the programme is expected to be beyond scope of this IWC request.The ESDI programme is a major Level 2 Agency Change Programme which will, as its priority, be looking to ;
On behalf of the EPgM, lead programme planning and implement effective monitoring and control measures;
Complete the development of the programme governance framework and oversee its implementation on behalf of the EPgM when endorsed by CPB;
Support the EPgM to manage the complex set of stakeholders and communications both internally within the Agency and also externally to appropriate external stakeholders, governing bodies and NATO committees.
As programme deputy manage the timely synchronization of subordinate programmes and projects and their dependencies;
Manage programme risks and issues with support from functional staff assigned to the programme team, reporting to EPgM as directed, and support timely escalation of risks and issues that exceed threshold;
Operate within any delegated budgets and project authorized funding levels while supporting EPgM to monitor expenditures and ensure subordinate projects and programmes do the same;
Work with EPgM and Head Organizational Change Management (OCM) to ensure the required capacity, skills and right individuals are appointed to the programme team and where appropriate its subordinate programmes and projects; where there are shortfalls lead the development and approval of any necessary business cases;
Develop and maintain the programme blueprint (otherwise referred to as the ESDI target operating model) and its intermediate Tranches aligned with the 4 ‘waves’ of the IT Modernization (ITM) core programme;
Manage the performance of the programme team;
Prepare reports for the EPgM to approve for the CPB and for internal and external stakeholders;
Conduct other duties as required by the EPgM in order to achieve successful programme outcomes.
At least 10 years of experience in planning, implementing and leading large scale IT transformation programmes (typically in excess of €50M, and affecting several thousand people).
Minimum of a bachelor degree.
Strong senior leadership and management skills are essential as is at least five years’ experience in senior leadership positions requiring interaction with executive management (senior management board level) and of managing collocated or dispersed teams and individuals.
Able to maintain effective working relationships with other members of the programme management team, senior executives and managers and with subordinate programme and project managers; this extends to mentoring individuals when necessary.
Good working knowledge and experience of practical application of programme management practices such as Managing Successful Programmes (MSP) and of project management approaches such as PRINCE 2, and ITIL or equivalent for service management and delivery.
The individual must have demonstrable experience starting-up and leading IT programmes, to include experience in putting in place strong governance to include the roles, responsibilities, authorizations and accountabilities (R2A2) of sub-programmes and projects covered by the mandate.
Be able to quickly identify critical programme enablers that are essential for turning project outputs and capabilities into programme outcomes to achieve expected benefits.
Ability to manage complex sets of stakeholders within international strategic, operational and political environments.For this, the individual must have exceptional ability to comprehend and respect their various operational needs, their cultural diversity comprising a mix of international military and civilian personnel.
Excellent communications skills: to include a demonstrable ability to write concise strategies, plans and business cases and then brief them convincingly.
Exceptional analytical and decision making skills are also essential along with demonstrable ability to keep programmes to time, scope and cost and when necessary develop and implement effective recovery plans.
An ability to operate at a high tempo is essential. The programme timelines are short (Q1 2018 to deliver first tranche of capability and benefits) and the scale of the business changes to be implemented is considerable.
Proven ability to successfully identify and manage programme risks & issues; short timelines mean responses and scarce resources will need to be prioritized.
Experience of establishing a functioning programme support office covering the minimum viable functional aspects essential to the running of a programme.
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