Technical Author

07 Apr 2017
05 May 2017
Robert Ingham
Clearance Level
Job Type
We are looking for an experienced Technical Author to join the UK Market Leader!

Who we are

Eclipse, part of Capita Plc, is the leading provider of Case Management, Practice Management, Matter Management and Process Management Software.

Our Proclaim system is in use by over 24,000 professionals in a vast range of sectors, and is the only solution of its type to be Endorsed by the Law Society.

Eclipse has a long history of developing talent internally. In 2013 we were awarded the Investors in People accreditation. We have an open-door and inclusive culture, the result being an enviably low staff turnover.

"The continuing success that we are experiencing is down to the quality of our people. Eclipse employs the very best and provides a fantastic environment for growth and personal achievement."

About the role

Eclipse is constantly expanding, and as such we have a superb opportunity for bright, talented, self-motivated individuals to join our in-house development team.

This is the chance for an experienced Technical Author to join a talented development team. The Technical Author will work closely with the team who work on Desktop and Browser solutions for the Legal Industry. The development team are well known for producing innovate code and delivering a high quality user experience.

The Technical Author will be responsible for working closely with the team to produce technical documentation for software products that will be used by clients and their end users. The role will require a technical understanding of software and APIs, as documentation will need to be written to instruct programmers and technical staff as well as end users.

What we need
You must be an enthusiastic and motivated individual, with the following essential skills & qualities:

  • Previous experience of being a technical author or technical writer
  • Use of desktop publishing or authoring tools
  • Clear and concise writing style
  • Work in a team to produce high quality product information and technical documentation for new and existing products
  • Create and maintain documents to explain complex software by liaising with developers and product managers to derive content and requirements
  • Develop systems and processes for automated document generation
  • Work with users of the material to ensure all information is correct and present
  • Review and edit material created by other teams

What you get

A fantastic opportunity to become an expert in legal software. You will be working in a rewarding and supportive environment with ongoing training of our Proclaim software, enabling you to succeed in the build and delivery of workflow solutions to our clients.


Pay is important, but it's not all you can look forward to. As well as competitive salaries, you can also enjoy a wide range of benefits that recognise the contribution you make to our continued success. These include a funded pension scheme with top-up facilities, share ownership schemes and a wide range of voluntary benefits along with free use of our onsite gym!

Office Hours
9am to 5.30pm, Monday to Friday

Office based Bradford, some UK travel will be required.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.