Client Relationship Manager - 43395
About Capita | Eclipse
Formed in 1987, Eclipse Legal Systems is the UK's leading provider of Case Management Software for legal services firms. Our software product - Proclaim - is currently in use by 20,000 professionals at over 700 organisations. Eclipse is backed by Capita Plc, and employs 160 people at our Bradford HQ.
Eclipse puts people first and operates an 'open plan, open door' culture to get the best from our team. There is ample opportunity for career progression and lateral moves for those that want to broaden their horizons. Eclipse boasts an enviably low staff turnover and we offer a market-leading benefits package (after a qualifying period).
Who are you?
You will join our growing company, assisting with the management of client base, we would need you to maintain regular contact with all clients via phone, email and in person ensuring potential opportunities are followed up and potential issues dealt with quickly and efficiently. We need you to be a superb communicator, have good technical skills and be organised, and able to think on your feet. If you have previous relationship / account management experience and want to develop your career further, then we want to hear from you.
What you will do:
Make regular visits to our existing client base.
Ensure that the Eclipse CRM is up to date at all times, with details of all Contacts, Opportunities, Activities and Tasks.
Maintain good knowledge of Eclipse product set and their unique selling points (USPs) over key competitors.
Project a positive image of oneself and the Company to others at all times.
Plan to optimise the achievement of results by showing concern for excellence in customer service at all times.
This role does involve driving therefore a full UK driving license is required
What's in it for you?
At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, performance related bonus structure, company car, company pension scheme fully equipped onsite Gym and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
What we hope you will do next
Help us find out more about you by completing our short application process - click apply now.
Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.