DV Cleared Wintel exp IT Support Engineer

Location
City of London
Salary
£30000 - £40000 per annum
Posted
05 Apr 2017
Closes
03 May 2017
Ref
JVO0075
Contact
Jenny VonOldenskiold
Clearance Level
DV
Job Type
Permanent

IT SUPPORT ENGINEER

Wintel

Key Accountabilities: -
  • Approx. 5 years' experience in large Data Centre/Enterprise environment
  • Good verbal and Written Communication.
  • Well versed with Infrastructure Management
  • Working on Incidents, Service Requests etc., and handling escalated issues and Service Improvements plans.
  • An interface with Customers and Service Management personnel is expected
  • Good Team player - work with senior team members, conduct technical sessions, mentoring team members
  • Identifying improvements to service is expected from the role.

Behavioral/Personality Specifications: -

  • Working under the guidance of a delivery lead within the Windows and VMware team.
  • Individual/Team player responsible for handling critical and complex issues.
  • Documentation and Knowledge Transfer
  • Train L1 and L2 support team members.
  • Ability to work independently and with teams.
  • A customer oriented attitude and desire to help others succeed
  • Demonstrated effective oral and written communication skills.
  • Personal and professional integrity which communicates a sense of mission, leadership, and ability to self-start.
  • Committed to providing quality customer service.
  • A demonstrated positive and proactive approach
  • Expected to work flexible hours based on the organizational needs and be available to be on-call on a rotational basis

Essential: -

  • Build, Manage and Configure server environments (up to and including 2012R2)
  • Have a working knowledge of clustered environments.
  • Design, Sizing and Implementation of Virtualization Platforms like VMware for Server Virtualization
  • Install and Configure VCenter and other related VSphere components
  • Setup, Install and configure ESX/ESXi 4/5/5.5/6 servers
  • Setup, Install and configure standard and distributed virtual switches
  • Assign storage LUNs to ESX hosts, creating data stores
  • Image management, taking snapshots and restoring VMs from backup
  • Understanding of the pre-requisites for P2V migrations, Plan and carry out P2V migration
  • Troubleshooting problems related to P2V migrations, identifying and implementing resolutions
  • VSphere problem determination and root cause analysis
  • Diagnostic and troubleshooting of ESX/ESXi server environment though GUI & command line
  • Troubleshooting storage level issue ISCSI/FC/HBA related
  • Monitoring & Managing the Vcenter & ESXI logs.
  • Configuring and Customization for the Auto install VM Configuring Vcenter convertor & any other converting tools e.g. Platesspin
  • Configuring host profiles & Auto Install of ESXI servers work with VMware support for troubleshooting support issues.
  • VSphere system administration and support including Vmotion, Storage Vmotion, HA, DRS, FT
  • Good with PowerCLI scripting
  • Performance tuning of VMware servers
  • Health check for VMs and ESX host